Many customers praised specific stylists like Deanna, Jasmin, and Christina for their exceptional skills, particularly with curly hair and personalized service.
Customer Service
While some reviews highlighted excellent customer service and a welcoming atmosphere, others reported negative experiences with staff communication and professionalism.
Cleanliness Issues
Several customers expressed concerns about the salon's cleanliness, noting unsanitary conditions that detracted from their overall experience.
Mixed Results
Feedback on hair results varied significantly, with some clients thrilled with their transformations while others were disappointed with the outcomes and service.
EL
Emily Luepke
2 days ago
5.0
Saw Alexis for a haircut on Sunday and she did amazing gave me a great layered haircut and an amazing head massage during my wash!
DL
Dynamic Touch Cleaning LLC
Feb 22, 2026
1.0
Breonna’s service and attitude on 02/21/26 was absolutely wonderful ⭐️⭐️⭐️⭐️⭐️. Thank you!!
However, Upon scheduling, as a new customer, I was given a $250 total for highlights, cut and blow out. So I paid the deposit ($125), booked and scheduled. The day of service my total was $494. Like WTH😒! That was before my $50 tip for her time and service.
No price difference discussion was mentioned as I walked in, during, or leaving from services about the price being different. This is upsetting! As a business owner myself. The last thing I would ever do is give a price and charge the customer double with out clarifying with the customer first that their would be a cost difference and why..
All in all I paid $534 which to me is absolutely bizarre. Breonna I would love to come back but not at a $534 dollar cost.
I didn’t cause a scene, I paid and left but to the serenity staff please make sure you don’t give a price and double it upon the customer exiting, make sure the customer is well aware of the cost before hand. That’s totally not ok and had I had known that the cost would have been half of a $1000 I would have said NO. I’m not sure what hair glazing is and I know I didn’t ask for that but it is what it is and Unfortunetly I can’t return at that cost.
SK
Sanpreet Kaur
Feb 18, 2026
1.0
Rude and this blonde front lady doesn’t know how to communicate to people
NS
Noelle Sumpter
Feb 11, 2026
5.0
Deanna at Serenity Salon was absolutely fantastic! I initially made an appointment with her for a haircut for myself and it turned out great. Turns out she does curly cuts as well and my daughter has 3B type locks so I immediately booked her for the next day. When I tell you she did an amazing job, that is an understatement. She not only has the sweetest personality, she took her time with my daughter’s hair and spent nearly 2 hours finger coiling. My daughter is extremely shy and quiet and Deanna made sure to listen and execute the style my daughter asked for. If you have straight, wavy, or even curly hair, Deanna is the girl to go to! I will be returning to Deanna in the near future!
AK
Ambar K
Feb 7, 2026
5.0
Was the best hair cut I’ve ever gotten, my stylist was Dallas and she did amazing.went in for my birthday haircut, and it turned out perfect. I literally fell in love with the haircut and layers!!! 10/10 would definitely recommend!!
Frequently Asked Questions About Serenity Salon & Spa
What are the operating hours for Serenity Salon & Spa?
Serenity Salon & Spa is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM. It is closed on Monday for pickup services.
Does Serenity Salon & Spa offer pickup and delivery services?
Yes, Serenity Salon & Spa offers both in-store pickup and curbside pickup services.
Where is Serenity Salon & Spa located?
It is located at 67 E. 10th Street, Tracy, CA 95376, United States.
What payment options are accepted at Serenity Salon & Spa?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
What services does Serenity Salon & Spa provide?
They offer haircuts, balayage, ombre, highlights, lowlights, keratin treatments, and conditioning treatments.
What brands of products are used or sold at Serenity Salon & Spa?
The salon features products from Redken, Pureology, Doterra, Image Skin Care, Hot Tools, Sam Villa Tools, and WET Brushes.
Which languages are spoken at Serenity Salon & Spa?
Serenity Salon & Spa provides services in both English and Spanish.
What are some nearby beauty and wellness places customers might visit near Serenity Salon & Spa?
Customers can visit Allure Salon & Spa, Calming Hands Massage, The Glow Up Beauty Bar, and The Beauty Lounge & Co, which are all nearby for additional beauty and wellness services.
Are there nearby real estate agencies near Serenity Salon & Spa for customers interested in local property services?
Yes, nearby real estate-related services include Joe Kordahi Realty, Dream Home Real Estate & Home Loans, and Luis Zubiate, Valley Real Estate Center, which customers may find helpful.
What nearby health and wellness centers are close to Serenity Salon & Spa?
Nearby health and wellness centers include White Willow Wellness Center (Metaphysical Shop & Reiki Center), Optimiz State Spine, Movement, & Wellness Center, and Health Resource Center: Sutter Tracy Community Hospital.
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Certified March 01, 2026Yext Knowledge Graph
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