Customers consistently praised the skill and attentiveness of various stylists, particularly Jasmine, Bree, and Deanna, for delivering excellent results and personalized service.
Atmosphere
The salon is frequently described as welcoming and relaxing, with many customers appreciating the friendly staff and the calming environment.
Customer Service
While many reviews highlight positive interactions with staff, there are notable complaints regarding unprofessional behavior and poor communication from some employees.
Cleanliness Issues
A few customers reported concerns about the salon's cleanliness, indicating that some areas were not well-maintained.
Mixed Experiences
While many customers had positive experiences, there are several negative reviews regarding unsatisfactory results and lack of accountability from staff.
MM
Maggie
5 days ago
5.0
I got my hair done by Deanna and she did amazing! I showed her a few inspo pics and she was able to do exactly that. I also have textured / wavy hair and she definitely showed she has experience working with different types of hair!
overall the salon experience was great
AD
Anup Deol
Jan 2, 2026
5.0
Recently had a very good experience with Jazmin for a haircut. She listened to what I asked for and did exactly what I wanted. Would definitely come back to her.
PR
Parnika Reddy
Jan 1, 2026
5.0
I was super nervous about trying hair coloring(balayage)for the first time, but Jasmine totally exceeded my expectations - she did an amazing job and I couldn't be happier with the results!
IR
ivan resendiz
Dec 27, 2025
5.0
Had my hair done a few days ago and was very impressed with the salon and with jasmin. She was gentle kind professional and listened to what I wanted in a new hairstyle look. This was my first time going to a salon and was welcomed by everyone they were all so sweet. I felt well taken care of and pampered on the whole process. The results were beautiful and I will definitely be coming back for touch ups or if I need anything done with my hair.
LT
livneet takhar
Dec 26, 2025
5.0
I went to Serenity last week and had my hair done by Jasmin. She was super sweet and gave me some really good tips to help my hair. I just went in for a trim, but I love how my hair looks. It looks so healthy and full. And it feels so soft!! I would definitely recommend going to see Jasmin at Serenity!!
Frequently Asked Questions About Serenity Salon & Spa
What are the operating hours for Serenity Salon & Spa?
Serenity Salon & Spa is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM. It is closed on Monday for pickup services.
Does Serenity Salon & Spa offer pickup and delivery services?
Yes, Serenity Salon & Spa offers both in-store pickup and curbside pickup services.
Where is Serenity Salon & Spa located?
It is located at 67 E. 10th Street, Tracy, CA 95376, United States.
What payment options are accepted at Serenity Salon & Spa?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
What services does Serenity Salon & Spa provide?
They offer haircuts, balayage, ombre, highlights, lowlights, keratin treatments, and conditioning treatments.
What brands of products are used or sold at Serenity Salon & Spa?
The salon features products from Redken, Pureology, Doterra, Image Skin Care, Hot Tools, Sam Villa Tools, and WET Brushes.
Which languages are spoken at Serenity Salon & Spa?
Serenity Salon & Spa provides services in both English and Spanish.
What are some nearby beauty and wellness places customers might visit near Serenity Salon & Spa?
Customers can visit Allure Salon & Spa, Calming Hands Massage, The Glow Up Beauty Bar, and The Beauty Lounge & Co, which are all nearby for additional beauty and wellness services.
Are there nearby real estate agencies near Serenity Salon & Spa for customers interested in local property services?
Yes, nearby real estate-related services include Joe Kordahi Realty, Dream Home Real Estate & Home Loans, and Luis Zubiate, Valley Real Estate Center, which customers may find helpful.
What nearby health and wellness centers are close to Serenity Salon & Spa?
Nearby health and wellness centers include White Willow Wellness Center (Metaphysical Shop & Reiki Center), Optimiz State Spine, Movement, & Wellness Center, and Health Resource Center: Sutter Tracy Community Hospital.