SEPHORA

3.9
108 reviews
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Business Details

338 W HILLCREST DR, THOUSAND OAKS, CA
91360, United States
(805) 370-9833
https://www.sephora.com/happening/stores/thousand-oaks-the-oaks-mall
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About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
338 W HILLCREST DR, THOUSAND OAKS, CA
91360, United States

Hours

Reviews

3.9
108 reviews
5 stars
59
4 stars
20
3 stars
5
2 stars
7
1 star
17
  • BK
    Birgit Kraft
    Oct 10, 2025
    5.0
    Nice store and very good selection, they had all the new Hourglass holiday palettes on drop date, I was able to swatch them in store!!! Very friendly and attentive staff. Hopefully they bring back their classes. Loved those.
  • MK
    MEHMET KARADEMİR
    Sep 3, 2025
    1.0
    I went in to look for perfume at 7:50. The person who was looking after me was acting a little strange. I felt bad and left.
  • SL
    S L
    Aug 1, 2025
    1.0
    I recently visited Sephora and unfortunately had a disappointing experience at the cash register with an associate named Angela. While I was excited about my visit and the products I chose, Angela’s attitude was unexpectedly cold and dismissive. Rather than feeling welcomed or appreciated as a customer, I felt rushed and uncomfortable. I’ve always enjoyed shopping at Sephora and usually receive great service, which is why this interaction stood out. I hope this feedback can help improve future customer experiences. Respect and basic courtesy go a long way, especially in customer service.
  • TU
    The Divine Unscene
    Jul 23, 2025
    1.0
    I order my make up via door dash here all the time, and a driver told me how poorly they’re treated when trying to locate hard to find items. In fact, “the manager” lady said, “they’re only supposed to help their “customers.” The dasher I had today was serving 3 different “customers” using door dash. Makes no sense. The driver told me that 90% of the shoppers there that day were door dashers etc. Policy clearly needs to be changed here. Not happy or impressed with management at all. I expect my driver’s to be treated with the same respect and courtesy as me when I come in there.
  • CL
    Cocopie Lou
    Jul 17, 2025
    1.0
    Service has gone downhill, I wouldn’t shop here again. Place is kind dirty and messy, we couldn’t get good service anymore and cashier has bad attitude. A lot of stuffs were out of stock. We walked out and went to Ulta, clean, nice people and have everything ready for purchase
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Frequently Asked Questions About SEPHORA

What are the regular business hours for Sephora at The Oaks Mall in Thousand Oaks, CA?

Sephora is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Does Sephora offer in-store pickup and same-day delivery services?

Yes, Sephora offers both in-store pickup and same-day delivery for customer convenience.