Great Clips in Sunnyvale, CA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 138 E El Camino Real offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Sunnyvale, CA!
Customers reported inconsistent service quality, with some stylists providing excellent haircuts while others displayed unprofessional behavior and poor skills.
Staff Professionalism
Feedback highlighted issues with staff professionalism, including rudeness, lack of communication, and disrespectful behavior from certain stylists.
Customer Experience
Many customers appreciated the friendly atmosphere and quick service, but others expressed frustration over long wait times and poor handling of appointments.
Stylist Recommendations
Several customers recommended specific stylists like Ahn and Anh for their excellent skills and customer service, while others had negative experiences with different stylists.
Cleanliness and Organization
The salon was generally noted for being clean and organized, although some customers experienced issues with the online check-in system and appointment management.
EM
Ethan Ma
Nov 17, 2025
2.0
She was nice but I received a horrible haircut. I asked for one inch off the top but she took much more and left my hair uneven.
SS
Sanjay Somashekar
Nov 14, 2025
5.0
Easy and clean men's haircut. Quick and efficient experience!
CB
Conrad Corbella Bagot
Oct 26, 2025
3.0
Waited for an hour to get on top of the waitlist, and when I made it to the salon they had dropped me from it and had to sign up again. The woman at the entrance told me she had tried to call me, but the only thing that she said on the call to identify herself was “Synderville, Retley”, nonsense that was registered as spam.
Edit: +3* for the woman who did my haircut. She was nice and did a great job.
JP
Jay Patel
Oct 25, 2025
1.0
I have been a loyal Great Clips customer for the same location over 5 years and usually get my hair done with Ahn, who is truly amazing and professional. Unfortunately, on Sunday, Aug 24, 2025, I had one of the worst salon experiences ever with the lady stylist in the last booth on the right.
From the moment I explained how I wanted my haircut, she was rolling her eyes, making faces, and showing total disrespect. When I asked her to stop and listen, instead of understanding, she got angry and raised her voice at me, saying: “This is my style, do you want your hair done or not?” That is absolutely unacceptable.
I’m just sharing picture of my 2 side sideburns which are uneven, wrongfully cut, and even after pointing it out, she didn’t bother to fix it. This picture was clicked immediately after exiting the store.
Even worse – after I repeatedly said NO to pictures, she went ahead and took multiple pictures of me anyway! This is a huge violation of respect and boundaries. No stylist should force pictures on a customer, especially after being told no multiple times.
On top of that, she dropped her comb and the clipper guard on the floor, then kicked them aside with her foot instead of properly picking them up or sanitizing. That is not only unprofessional but completely unhygienic.
When another staff member tried to apologize, this rude stylist even told her to “don’t say sorry” and brushed her off. That tells you everything about her attitude toward both customers and coworkers.
I sat quietly just to finish my haircut halfway through, but this was insulting, uncomfortable, and beyond disappointing. After 6 years of coming here, I have never experienced such behavior. If you have cameras, please check the recording – I am not exaggerating.
Great Clips, if you care about your customers, you need to seriously address this stylist’s behavior. People don’t come to a salon to be disrespected, yelled at, and treated unprofessionally. This was not just a “bad haircut” – this was one of the most unprofessional encounters I’ve ever had.
I regret not waiting for Ahn like I usually do. She has always been kind, professional, and excellent at her job. Unfortunately, this last booth stylist has made me question whether I will ever come back.
3 year ago:
5 Star
Going to this place for hair cutting for more than a year now. I don’t like to change salons and specially my barber. Ahn, a hair stylist, is so sweet and really good at her work.
Had to delete old review and add review again since Google doesn’t allow to add a new review.
LW
Lorance Wilson
Oct 10, 2025
5.0
Great experience and great haircut! Easy to schedule, the salon was nice and clean, and the staff is awesome - especially Diem who gave me a really nice haircut. I have a lot of hair and it’s not an easy job. I will definitely be a regular.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Sunnyvale offer?
Great Clips Sunnyvale provides haircuts for men, women, and kids, beard trims, bang trims, shampooing, blow drying, hair styling, and select salons offer perms.
Can I book an appointment ahead of time at Great Clips Sunnyvale?
Great Clips is a walk-in salon, no appointment necessary. You can walk in anytime or use Online Check-In to save your spot on the waitlist and reduce waiting time.
How can Online Check-In save me time at Great Clips Sunnyvale?
Online Check-In lets you add yourself to the waitlist remotely, see estimated wait times, and receive ReadyNext text alerts when your turn is near, minimizing your wait at the salon.
What are the operating hours of Great Clips Sunnyvale?
Great Clips Sunnyvale is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 8:30 AM to 6:00 PM, and Sunday from 8:30 AM to 7:00 PM. Closed on Thanksgiving and Christmas Day.
Does Great Clips Sunnyvale sell haircare products?
Yes, they offer exclusive haircare lines like Solutions by Great Clips®, Tea Tree Solutions®, and carry popular brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
What forms of payment does Great Clips Sunnyvale accept?
They accept major credit cards including MasterCard and Visa.
Is Great Clips Sunnyvale located near any restaurants?
Yes, Teriyaki Madness and ZENSHI Handcrafted Sushi are nearby, making it convenient to enjoy a meal before or after your haircut.
Are there fitness or wellness centers near Great Clips Sunnyvale?
Yes, 24 Hour Fitness - Sunnyvale Super-Sport and British Swim School at the same location offer opportunities for exercise and wellness near the salon.
Can I combine errands at Great Clips Sunnyvale with shopping nearby?
Absolutely! Nearby you have retail stores like Verizon, Victra Verizon Authorized Retailer, Babies"R"Us, Petco, REI, and Toys"R"Us for your shopping needs.
How can I contact Great Clips Sunnyvale for more information?
You can call them at +1 408-457-8453 or visit their website at https://salons.greatclips.com/us/ca/sunnyvale/138-e-el-camino-real for details and Online Check-In.