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SEPHORA

4.3
(229 reviews)

Business Details

(818) 817-0900

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store pick-up (availability varies by location): You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
14006 RIVERSIDE DR, SHERMAN OAKS, CA
91423, United States

Hours

Reviews

4.3
229 reviews
5 stars
153
4 stars
35
3 stars
11
2 stars
7
1 star
23
  • EO
    Elizabeth Ortiz
    Jan 8, 2026
    2.0
    Absolutely horrible customer service . First associates are there trying on products themselves or talking then when we finally asked lady wasn’t able to match me correctly which I totally understand if they can’t but went to a whole other level of undertones and got upset and pushed passed me when I said I’ll just wait. Another associate actually came out of her way to help me and got me my shade. When I went to the register the girl asked who helped me which i said the 2nd associate she was talking among her and another associate then turned to the rude associate and said didn’t u actually help her and kept ignoring me. Please if you can’t deal with customers don’t work in customer service .
  • NT
    Natalie Tozakian
    Dec 3, 2025
    5.0
    I had such a wonderful customer service experience at the store with Daniela! She went above and beyond for me, being so kind, helpful, and knowledgeable about the items I was looking for. Daniela definitely needs to be acknowledged for her hard work and dedication to customers. Thanks again Daniela for being so awesome!
  • PP
    Pandora
    Nov 10, 2025
    1.0
    i walked in 15 before closing hoping to get some pieces before the big sale ended and as soon as i walked in she told me they were closing the registers in 5 minutes and was really pressuring to help me find something (probably so she could close and leave early) this team happens to be rude most of the time when i go there. i’ll go to another location or order online
  • CA
    Constance AG
    Oct 9, 2022
    1.0
    Unbelievable that so many celebrity endorsed lines would be in an establishment that provides the worst customer service and entitled employee attitudes of all time. I have not been in since Rhianna line was new. Everything was on back order and no one was of any help then. Fast forward went in wanting the same product and walked out empty handed once again. Nothing has changed. I don't recommend this store at all.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Sherman Oaks?

SEPHORA in Sherman Oaks is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.

Does SEPHORA offer in-store pickup and same-day delivery services?

Yes, SEPHORA provides both in-store pickup and same-day delivery services, though availability may vary by location and delivery fees apply.

Brand Certified Facts from SEPHORA

SEPHORA partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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