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Publicly Sourced

The Face Shop

About

Cosmetics StoreBeauty Supply StoreSkin Care Clinic
Kpop Beauty, the pioneering company in the United States, introduced mid- to low-priced K-Beauty cosmetics in 2006, becoming the leading promoter of K-Beauty in the country. Opening 28 brand and comprehensive cosmetic stores, they have partnered with top Korean brands like The History of WhooTheFaceShop, Tonymoly, Prettyskin, successfully penetrate the US market. With their philosophy of "Bring Your Inner Beauty Out," their dedicated team of 150 employees works diligently to harmonize inner and outer beauty, touching the hearts of over 1 million loyal customers. As they continue to grow, Kpop Beauty aims to bring the latest K-Beauty trends to every dressing table, persistently knocking on the doors of American consumers.

Location

The Face Shop
2855 Stevens Creek Boulevard, Santa Clara, CA
95050, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

Boost local visibility and reputation with reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.