Certified by L'Occitane en Provence • Apr 12, 2026
Cosmetics StoreGift ShopBeauty Supply StoreL'Occitane en Provence
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.
Details
Curbside pickupAvailable
Location
Certified by L'Occitane en Provence • Apr 12, 2026
Certified by L'Occitane en Provence • Apr 12, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM
Reviews
4.0
48 reviews
5 stars
25
4 stars
12
3 stars
2
2 stars
3
1 star
6
MD
Moran David
Jan 27, 2026
5.0
Here’s a brief positive review you can use:
⸻
I had a wonderful experience at L’Occitane en Provence in the Valley Fair Mall. The staff was welcoming and knowledgeable, and the products smelled and felt amazing. Great selection and lovely service—highly recommend stopping by!
DD
Damoun
Dec 1, 2025
1.0
I visited this store today to purchase a hand cream. The associate assisting me did not offer any samples at all, so I had to ask for some samples myself. I noticed samples of another product I love (the Ultra Rich Shea Butter Body Cream) in the drawer, but was told by both store associates that the company “doesn’t send them anymore.”
I’ve always had great experiences at L’Occitane and have never had issues receiving samples when buying a full-size product, so this interaction felt a bit dismissive and inconsistent with the brand’s usual service.
Just sharing the feedback in hopes of more consistency in customer care. Needless to say, I will not be shopping at this store again.
YR
Yaya R
Mar 15, 2024
1.0
I went last week don’t remember the day but there was a (older lady) with white hair,was in the back on her cellphone with a male by the register. I walked in and didn’t greet me, they proceeded to just talk and ignore me. I was next door to Rolex and wanted to stop by to see the shower oil hype was about!
After 10 minutes or so the male approached me and said “what I was looking for “ I proceeded to say I was looking for shower oil and he just pointed at the wall and I told him what were the benefits of the product and he just stared at me and didn’t know his product. Didn’t show me where it was and to try it out. He didn’t show any effort in showing the product.
Long story they both were so unprofessional t
Not shopping at that location ever.
HR
Haifa Rasasi
Aug 18, 2021
5.0
Products are exceptionally good! Kat the store manager was friendly & courteous! She quickly located my information & processed the sale! I used to buy their products from L’Occitane Ann Arbor but the store was closed during covid . Kat shipped the product the same day & my granddaughter received her gift next day ! Amazing service . Thumbs up , thank you Kat.
Frequently Asked Questions About L'Occitane en Provence
What types of beauty products does L'Occitane en Provence offer?
L'Occitane en Provence offers advanced face care, fine fragrances, bath, body, haircare, men's grooming, and home and lifestyle products made with natural ingredients from Provence.
Where is L'Occitane en Provence located?
It is located at 2855 Stevens Creek Blvd, Valley Fair Mall, San Jose, CA 95050, USA.
What are the regular store hours for L'Occitane en Provence?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does L'Occitane en Provence offer pickup or delivery services?
Yes, they offer in-store shopping and curbside pickup services.
Is L'Occitane en Provence open on major holidays?
Hours vary on holidays; for example, the store is closed on November 27, 2025 and December 25, 2025, but open with special hours on other dates. It's best to check specific holiday hours.
Can customers pick up orders curbside at L'Occitane en Provence?
Yes, curbside pickup is available for customer convenience.
What nearby stores can I visit along with L'Occitane en Provence at Valley Fair Mall?
Nearby stores include Mezlan (shoe store), COS (clothing store), and Stuart Weitzman (shoe store), offering options for fashion and footwear shopping.
Are there nearby beauty and spa services close to L'Occitane en Provence?
Yes, Effleurage Spa in Planet Beauty Valley Fair offers spa and beauty salon services nearby.
What dining options are available near L'Occitane en Provence?
Psycho Donuts and Noodles and Company are nearby, providing sweet treats and casual dining options to enjoy before or after your visit.
How can nearby services like iPlayntalk and Felix Gray benefit customers visiting L'Occitane en Provence?
Customers can conveniently access mobile phone repair at iPlayntalk and eyewear services at Felix Gray during their shopping trip.
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