Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Maria, Diana, and Mikey who provided exceptional service.
Store Experience
The store atmosphere was frequently described as pleasant and inviting, with customers enjoying the scents and displays, although some found the smell overpowering.
Product Quality
Customers expressed satisfaction with the quality of Lush products, particularly bath bombs and skincare items, noting their effectiveness and unique offerings.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff behavior and negative experiences related to customer service, indicating inconsistency.
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Carly Staab
1 day ago
1.0
I love lush so much but the girls where so rude ignored us the whole time and where all sitting on there phones I spent over 300 dollars and didn’t even get a hello, not the lush I use to know
EM
Ebony Mendez
Dec 22, 2025
5.0
The parking at valley fair was horrendous but my lush experience made it so worth it! Maria helped me pick out some beautiful gift sets for my family & even showed me some products that i would have never tried if it weren't for her wonderful suggestions! I am now a big fan of the solid body butter bars & dusting powders💜 thank you again, Maria & the whole valley fair team! I love coming here.
LC
Laura Chin
Oct 25, 2025
5.0
Not gonna lie, coming to Valley Fair is an absolute chore to park and get here, but going to Lush is the #1 highlight. I can smell the store from the Gap store! The lovely aromas to the delightful and aesthetically pleasing displays Lush is like a fever dream sometimes. I always like to come here to restock my bath bombs and body products. I love that there are three or four different sinks in the store so you could wash your hands or try out any of their products with an associate. I really love their customer service which is Top Notch especially Diana who brightened my entire week with her sweetness and kindness, like the best! Diana help answer all my questions and even help me find products and even recommended me some that I think are going to be my new favorites!
Frequently Asked Questions About Lush Cosmetics Valley Fair
What products does Lush Cosmetics Valley Fair offer?
Lush Cosmetics Valley Fair offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What are the store hours of Lush Cosmetics Valley Fair?
The store is open every day from 10:00 AM to 9:00 PM.
Does Lush Cosmetics Valley Fair offer delivery or pickup services?
Yes, the store offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is proof of vaccination required to visit Lush Cosmetics Valley Fair?
No, proof of vaccination is not required to visit the store.
Where is Lush Cosmetics Valley Fair located?
It is located at #147-2855 Stevens Creek Blvd, Westfield Valley Fair, Santa Clara, CA 95050-6709, USA.
What payment options are accepted at Lush Cosmetics Valley Fair?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Is Lush Cosmetics Valley Fair accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance.
Can I find other cosmetic and beauty supply stores near Lush Cosmetics Valley Fair?
Yes, there is another Lush store nearby that also offers cosmetic and beauty supplies and hair products.
What dining options are available near Lush Cosmetics Valley Fair?
Nearby dining options include Auntie Anne's Pretzels Westfield Valley Fair, Vietnoms Vietnamese restaurant, Rooster & Rice Thai restaurant, Marugame Udon Japanese noodles restaurant, Panda Express Chinese fast food, Sushi Boat, and Uncle Tetsu bakery and candy store.
What shopping opportunities are close to Lush Cosmetics Valley Fair?
Nearby stores include Finish Line for shoes, American Apparel and Banana Republic for clothing, Gap and GAP Kids for children and women's clothing, Shoe Palace, The Shoe Box, and Indochino for fashion accessories and men's clothing.