Lush Cosmetics Valley Fair

4.5
186 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Valley Fair
#147-2855 Stevens Creek Blvd, Santa Clara, CA
95050-6709, United States

Hours

Reviews

4.5
186 reviews
5 stars
135
4 stars
28
3 stars
12
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Diana, Mikey, and Yazmine for their exceptional service.

Store Environment

The store is noted for its pleasant atmosphere, appealing displays, and cleanliness, although some found the strong scents overwhelming.

Product Quality

Customers generally love the high-quality products, particularly the bath bombs and skincare items, with many reporting positive results after use.

Mixed Experiences

While many reviews are positive, there are notable complaints about rude staff behavior and poor customer service in specific instances, impacting overall customer satisfaction.

Accessibility

The store is recognized for being accommodating, especially for customers with disabilities, ensuring a welcoming shopping experience.
  • LC
    Laura Chin
    Oct 25, 2025
    5.0
    Not gonna lie, coming to Valley Fair is an absolute chore to park and get here, but going to Lush is the #1 highlight. I can smell the store from the Gap store! The lovely aromas to the delightful and aesthetically pleasing displays Lush is like a fever dream sometimes. I always like to come here to restock my bath bombs and body products. I love that there are three or four different sinks in the store so you could wash your hands or try out any of their products with an associate. I really love their customer service which is Top Notch especially Diana who brightened my entire week with her sweetness and kindness, like the best! Diana help answer all my questions and even help me find products and even recommended me some that I think are going to be my new favorites!
  • KN
    Kim Nguyen
    Aug 6, 2025
    4.0
    Super sweet staff :)
  • BS
    badnews sourgrapes916
    Jul 25, 2025
    5.0
    Best lush in all of Northern California 👍
  • KK
    Kate Kiernan
    Jul 1, 2025
    5.0
    Diana was so nice and helpful! Very good energy and very approachable and friendly

Frequently Asked Questions About Lush Cosmetics Valley Fair

What products does Lush Cosmetics Valley Fair offer?

Lush Cosmetics Valley Fair offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours of Lush Cosmetics Valley Fair?

The store is open every day from 10:00 AM to 9:00 PM.