Business Details
About
Cosmetics StoreGift ShopBeauty Supply StoreL'Occitane en Provence
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
47 reviews
5 stars
24
4 stars
12
3 stars
2
2 stars
3
1 star
6
- DDDamounDec 1, 20251.0I visited this store today to purchase a hand cream. The associate assisting me did not offer any samples at all, so I had to ask for some samples myself. I noticed samples of another product I love (the Ultra Rich Shea Butter Body Cream) in the drawer, but was told by both store associates that the company “doesn’t send them anymore.” I’ve always had great experiences at L’Occitane and have never had issues receiving samples when buying a full-size product, so this interaction felt a bit dismissive and inconsistent with the brand’s usual service. Just sharing the feedback in hopes of more consistency in customer care. Needless to say, I will not be shopping at this store again.
- NMNancy M.May 3, 20255.0I wanted to give a shoutout to Angelina for her excellent customer service. She was welcoming, friendly and helpful with all my shopping needs. I also appreciate her enthusiasm and knowledge for all of the products. This store once again carries the warm welcoming vibe (unlike several months ago when it was disorganized, lacked inventory and an unenthusiastic male staff worked there. ) I have been a L’Occitane customer for a long time and I am happy to see how this store has been transformed into what L’Occitane brand should represent. Thank you, Angelina!
- RRRoksana RahmanDec 19, 20245.0Karina was so sweet and so helpful! She was so nice I will definitely be back. Great customer service. Thank you Karina!!!
- TMTom McGhanFeb 3, 20195.0Staff is always friendly, helpful, and there's plenty of samples for you to try. What more could you ask for from a skincare store?
Frequently Asked Questions About L'Occitane en Provence
What types of beauty products does L'Occitane en Provence offer?
L'Occitane en Provence offers advanced face care, fine fragrances, bath, body, haircare, men's grooming, and home and lifestyle products made with natural ingredients from Provence.
Where is L'Occitane en Provence located?
It is located at 2855 Stevens Creek Blvd, Valley Fair Mall, San Jose, CA 95050, USA.
What are the regular store hours for L'Occitane en Provence?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Does L'Occitane en Provence offer pickup or delivery services?
Yes, they offer in-store shopping and curbside pickup services.
Is L'Occitane en Provence open on major holidays?
Hours vary on holidays; for example, the store is closed on November 27, 2025 and December 25, 2025, but open with special hours on other dates. It's best to check specific holiday hours.
Can customers pick up orders curbside at L'Occitane en Provence?
Yes, curbside pickup is available for customer convenience.
What nearby stores can I visit along with L'Occitane en Provence at Valley Fair Mall?
Nearby stores include Mezlan (shoe store), COS (clothing store), and Stuart Weitzman (shoe store), offering options for fashion and footwear shopping.
Are there nearby beauty and spa services close to L'Occitane en Provence?
Yes, Effleurage Spa in Planet Beauty Valley Fair offers spa and beauty salon services nearby.
What dining options are available near L'Occitane en Provence?
Psycho Donuts and Noodles and Company are nearby, providing sweet treats and casual dining options to enjoy before or after your visit.
How can nearby services like iPlayntalk and Felix Gray benefit customers visiting L'Occitane en Provence?
Customers can conveniently access mobile phone repair at iPlayntalk and eyewear services at Felix Gray during their shopping trip.