Since 1961, our passion for creativity and design has made us a world-renowned perfume house, purveyor of a comprehensive line of home fragrance (including our iconic candles), personal fragrance & body care.
It was my first time visiting the Diptyque store and the experience was fantastic. I originally just planned to look around, but the staff member Sophie was amazing. She was very patient and took the time to explain all the different products and scents to me. She never rushed me and made the whole experience really enjoyable.
Because of her great service, I ended up buying two perfumes and two room sprays. Sophie was extremely knowledgeable and helpful, and she made my first visit to Diptyque memorable. I will definitely come back again. Highly recommend this store and especially Sophie!
PP
Pantastic Panda
Feb 28, 2026
5.0
Sophi gave my life meaning… when I went inside that store just to browse then I see this alluring intellectual like minded person brighten my day and give me the most amazing service practically saving me from my long tiring walk and talk with others.. I will be returning just for her and maybe a little something for me…😌
AA
Ashley Alcantara (ashleyshaleilei)
Feb 21, 2026
5.0
Sophie is the epitome of great customer service. I called with a question about a fragrance and bottle engraving, and she was not only knowledgeable—she was kind, patient, and genuinely happy to help. She even returned my call to clarify some of the information she had provided. I drove from Sacramento to San Jose because Sophie was that good. I will continue to purchase my Diptyque fragrances here specifically because of her exceptional service.
GG
Grace G
Jan 31, 2026
5.0
I had an absolutely wonderful experience at the Valley Fair Diptyque boutique! I especially want to highlight Regina and Kimmy, who were both exceptionally kind, professional, and welcoming. A true luxury experience that 100% made my week!
AF
Angelina Fang
Jan 28, 2026
5.0
Jason is absolutely the sweetest ever, he guided us through different scents and took the time to explain all the notes of the perfumes for each one I took interest in, we told him they diptyque nyc staff aren’t ever this friendly as a joke and he gave me so many free samples as well as small gifts complimentary bc we travelled all the way here. The sweetest ever, him and this location are a hidden gem. 🥰
Frequently Asked Questions About Diptyque Valley Fair
What products and brands does Diptyque Valley Fair offer?
Diptyque Valley Fair offers products including Bath & Body, Home Decor, Perfumes, Candles & Home Scents featuring the Diptyque brand.
What are the store hours for Diptyque Valley Fair?
The store is open daily from 10:00 AM to 9:00 PM, except on specific holidays when it is closed, such as November 27 and December 25, 2025.
What services does Diptyque Valley Fair provide?
The store provides services such as The Diptyque Gift Box, Personalised Engraving, Perfume Refills, product recycling, Click & Collect, Pick Up In The Boutique, Call & Collect, After-sales Advice, and Free Returns.
Where is Diptyque Valley Fair located?
Diptyque Valley Fair is located at 2855 Stevens Creek Blvd., Suite 1123, inside Valley Fair Mall, Santa Clara, CA 95050, US.
Can I pick up my orders at Diptyque Valley Fair store or get same-day delivery?
Yes, Diptyque Valley Fair offers in-store pickup, standard delivery, and same-day delivery services.
What payment methods are accepted at Diptyque Valley Fair?
The store accepts American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
How can I contact Diptyque Valley Fair for inquiries?
You can contact the store via phone at +1 408-551-0096 or email at valleyfair@diptyque.us.
Is Diptyque Valley Fair active on social media?
Yes, you can find them on Facebook at Diptyque Valley Fair, Instagram handle @diptyque, and Twitter @diptyqueparis.
Are there notable nearby stores or points of interest around Diptyque Valley Fair?
Nearby, customers can visit Charlotte Tilbury, known for cosmetic and beauty supplies, Marc Jacobs focusing on women's clothing and fashion accessories, and Steve Madden, a shoe and clothing store.
How might nearby stores like Charlotte Tilbury and Marc Jacobs complement a visit to Diptyque Valley Fair?
Customers might enjoy complementing their fragrance shopping at Diptyque with beauty products at Charlotte Tilbury or fashion items at Marc Jacobs, making for a well-rounded shopping experience in Valley Fair Mall.
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