CHANEL Fragrance and Beauty

Reviews

• LL

  Ly

  3 days ago
  1.0
  To the white middle age saleswoman who made a snarky comment to me because I had told another sales person that it was my birthday while I was shopping and picking up my order. You were super rude and what an unnecessary and unkind this to say !!! This was a couple years back and til this day, this experience had still replayed in my mind. Truly a bad experience, didn’t really need that kind of service and attitude. Now every time I walk by, I know not to go in. Nordstroms or Macys Chanel counter is where I go now.
• DN

  Dinh Ng Huyen Nhi

  Mar 16, 2026
  1.0
  A girl who works there just told me to move to the side in a very unfriendly way when I know exactly what I want
• CL

  Chelsea Lin

  Feb 10, 2026
  1.0
  Avoid this store. They just keep asking you to buy, if you don’t buy, they became extremely rude. Very unprofessional!!
• LS

  Lily Shih

  Jan 15, 2026
  5.0
  I had to check out the new Rouge Noir line and got an appointment so I can play with the entire line. I met with Angela and had such a fun time finding the right colors and scents for myself and gifts for friends. She was super knowledgeable in cosmetics and so patient to help me discover my new favorite scents in the LES EXCLUSIFS DE CHANEL and the LES EAUX DE CHANEL lines. I appreciate her expertise and professionalism and will for sure reach out to her whenever I get a Chanel beauty itch! She made my whole shopping experience so fun and who couldn’t use more fun in their lives?!
• LR

  Lizzie Robertson

  Jan 8, 2026
  5.0
  I’ve been coming to this Chanel Beauty boutique for over three years, and it has always been a great experience. Even though I am a very loyal Nordstrom customer, I come here for all of my Chanel needs because the service feels more personal. Everyone there is friendly and welcoming, but Priscilla has always been my go-to. She is genuinely kind, thoughtful, and incredibly helpful, and she always takes the time to understand what I need. She consistently finds exactly what I’m looking for, remembers what I like and what works for me, and stays in touch without ever being pushy. Priscilla makes every visit easy and enjoyable, and this boutique really delivers the level of care you expect from Chanel.

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