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SEPHORA

4.1
(15 reviews)

Business Details

5353 ALMADEN EXPY, SAN JOSE, CA
95118, United States
(408) 662-6778
https://www.sephora.com/happening/stores/almaden-plaza

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

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Location

SEPHORA
5353 ALMADEN EXPY, SAN JOSE, CA
95118, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM
7/4/202610:00 AM - 9:00 PM

Reviews

4.1
15 reviews
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  • MM
    Maribel
    Mar 31, 2026
    5.0
    The girls here are very sweet.. that being said i do think grace is my favorite! ^_^ super helpful, great personality, knew exactly what to recommend. Love hearing her talk haha . Will look for her next visit. What a pleasure
  • JL
    Josie Love
    Mar 18, 2026
    1.0
    I walked inside Sephora today 6:16-6:30pm 03/17/2026 the store looks lovely. I was looking at two Fenty lipsticks and I couldn't decide which color works for me. I turned around and look at the mirror and check which color fits my skin. I didn't sit down or touched anything. Their employee “Molly” startled me and she was very “defensive” about the Vanity. It was a tough experience because she talked too fast and confronted me about their vanity policy that I did not know about aggressively in front of my child. I said sorry I didn't know, Molly gave me an attitude saying they're not going to put a big sign and that wasn't what I meant. After Molly walked away, I put back the Lipstick and left the store immediately because I don't want to waste my Money to a worker who makes me and my son feel uncomfortable or treats me like a criminal. I don't want to argue with an employee because my 4 year old son is in his stroller he also felt uncomfortable of her approach towards me and two little was girls watching me being overly confronted by Molly, they felt uncomfortable as well :( If I was working in Sephora and customers don't know about the policy, I would say how could I help you? Could I please help you find your lipstick colors that you're holding and just to let you know may I please share you about our policy but instead, Molly was very “aggressive and defensive” and never greet me or provide customer support with my lipstick. A high end store is not a good excuse because Molly doesn't look like she's fit to work at Sephora by her Body Language, No Makeup or Hair done. I can see her face have acne if she’s worried about mess on the vanity and treats me like I’m a teenager. She looks like she could work at a fast food place. I thought people in Sephora would be Beautiful in and out but instead this one is a very unprofessional experience by her that I don't want anyone to go through. Maybe it's discriminatory, or maybe she wasn't trained well but that doesn't matter. First impression matters and your sale will drop drastically if you keep up the overly aggressiveness. Hopefully you can hire better people next time who can read the room and balance your policy and customer service at the same time because you “Lost a good Sale from Me and will probably lost More.” I’d advice mothers like me to shop at Ulta Beauty to make your money and experiences worth it and no prejudices experiences. Blessings.
  • PD
    Priya Darshu
    Jan 12, 2026
    5.0
    Jasmin is by far the best person I’ve met at Sephora. She’s incredibly warm, patient, and genuinely attentive in guiding and helping her customers.
  • AB
    Alisa B.
    Dec 16, 2025
    5.0
    Such a clean store! They had everything in stock that I was looking for: lip products, fragrances, hair spray, face serum, and more! There were so many sales for the holiday season too! Parking can be pretty competitive, even on a Tuesday at 1 PM. However, I spent a good amount of time here just browsing. It was so easy to find everything with it being so organized! I definitely prefer coming here instead of the mall.
  • NG
    Nelly Garcia
    Dec 4, 2025
    1.0
    I visited 10/21/25 as soon as the doors opened. Walked in and it seemed like all the employees were walking away from me. No one greeted me, no one acknowledged me at all. I had a question and as I walked toward the employees there at the time they all seemed to just get farther away the closer I got to them. I decided to leave after about 10 minutes and one employee did complement my hair as I was walking out. I have no plans to return to this specific location.

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