Business Details
About
Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location):
1. Enter parking garage first level off of Olin Ave.
2. Look for the Green Curbside Pickup Zone
3. Park in designated space
You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
We can't wait to see you!
Details
- Requires appointmentNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
417 reviews
5 stars
235
4 stars
101
3 stars
33
2 stars
12
1 star
36
- VPVanessa PenaNov 7, 20253.0Tasty
- JJJeff JeffersonOct 27, 20253.0Gross, all the wipe and sample bins are overflowing onto the floor. Somehow there are 20 people working (standing around) but I guess they are all too good to empty the trash ever. I would be uncomfortable and embarrassed to work in such filth. I know this store is busy so maybe the owners need to come up with some sort of better trash system. Staff is helpful about the products and were fast to checkout
- CGCarly GrindellOct 25, 20255.0Flawless Halloween Makeup by Arlet! I had such a wonderful experience with Arlet at Santana Row Sephora! She did my Halloween makeup as Morticia Addams and totally nailed it! Elegant, dramatic, and classic Morticia with modern touches. Every product she suggested was great! And she made sure every detail was perfect! She was also so kind and patient with my 3-year-old daughter, which made the whole appointment even more special. My makeup looked incredible all night, even better than I imagined! Arlet is so talented, professional, and has the warmest energy. I’ll definitely be booking with her again!
- SSS SunOct 14, 20252.0Last week was my first time visiting this store, and I wasn’t familiar with many of the products, so I asked a staff member at the counter for help. While I was choosing items, since it was close to closing time, I got an eye roll. That was really rude. They want you to buy things, yet deep down they’re dissatisfied with you. I’m never coming back to this store again.
- DSDakota SSep 27, 20251.0Had a very uncomfortable experience here while shopping with a family member. We were approached multiple times by an employee after politely saying we didn’t need any help. Then another employee, a white woman with red hair was called out from the back and came straight toward us, clearly observing us before walking away without a word. When I asked her for help, she ignored me completely. A different employee seen this and tried to cover up for her saying the other employee did not know I was asking for help but the lady looked straight at me when I asked for help. Extremely rude! Overall, the behavior felt like racial profiling, and it made us so uncomfortable that we put back everything we planned to buy and left to shop at another sephora location. If you chose to shop here please be aware that you may not be treated with decency, they think everyones stealing when they are NOT.
Frequently Asked Questions About SEPHORA
What are the operating hours for SEPHORA at Santana Row?
SEPHORA at Santana Row is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM. The store is closed on November 27, 2025, and December 25, 2025, with modified hours on other holidays.
Does SEPHORA offer in-store pickup or delivery services?
Yes, SEPHORA offers both in-store pickup and same-day delivery services to provide fast and convenient shopping options for customers.
Where is SEPHORA located in San Jose?
SEPHORA is located at 377 Santana Row, Suite 1010, San Jose, CA 95128, inside Santana Row shopping center.
What brands can I find at SEPHORA Santana Row?
You can find popular brands including Fenty Beauty by Rihanna, Drunk Elephant, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, Chanel, Dior, and many more at SEPHORA Santana Row.
Does SEPHORA require appointments for shopping or services?
No, SEPHORA does not require appointments for in-store shopping or services. You can visit anytime during business hours.
Are there any popular nearby beauty-related stores to SEPHORA?
Yes, near SEPHORA at Santana Row, you can also visit Charlotte Tilbury, known for cosmetic and beauty supplies and salons, and 100% Pure, a cosmetic and beauty supplies store.
What other types of stores and dining options are available near SEPHORA?
Near SEPHORA, you can explore a variety of shopping like Lululemon Athletica for clothing, Cast Jewelry, and Chico's womens clothing store. Dining options include Fogo de Chão Brazilian Steakhouse, El Jardin Restaurant & Tequila, Pinkberry Santana Row for frozen yogurt, and Blue Bottle Coffee.
How can the nearby Santana Row shopping center enhance my visit to SEPHORA?
Santana Row offers a vibrant shopping and dining experience along with SEPHORA. You can enjoy boutique stores, eateries, and a park area, making it ideal to shop, dine, and relax all in one location.
Is there convenient parking available when visiting SEPHORA?
Yes, you can use the Olsen Garage located near Santana Row for parking. Additionally, SEPHORA offers curbside pickup with designated green zones to make your visit easier.
What languages are supported by SEPHORA Santana Row store staff?
SEPHORA staff at Santana Row can assist customers in English, Spanish, French, Chinese, Japanese, and Korean.