SEPHORA

4.2
420 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter parking garage first level off of Olin Ave. 2. Look for the Green Curbside Pickup Zone 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable

Location

SEPHORA
377 SANTANA ROW, SAN JOSE, CA
95128, United States

Hours

Reviews

4.2
420 reviews
5 stars
238
4 stars
101
3 stars
33
2 stars
12
1 star
36
  • PS
    paris shopping
    Dec 19, 2025
    5.0
    Dominique and Kimberly are so kind and helpful! Even in the busiest moment of the year, Christmas, they know exactly how to take care of customers.
  • VP
    Vanessa Pena
    Nov 7, 2025
    3.0
    Tasty
  • JJ
    Jeff Jefferson
    Oct 27, 2025
    3.0
    Gross, all the wipe and sample bins are overflowing onto the floor. Somehow there are 20 people working (standing around) but I guess they are all too good to empty the trash ever. I would be uncomfortable and embarrassed to work in such filth. I know this store is busy so maybe the owners need to come up with some sort of better trash system. Staff is helpful about the products and were fast to checkout
  • CG
    Carly Grindell
    Oct 25, 2025
    5.0
    Flawless Halloween Makeup by Arlet! I had such a wonderful experience with Arlet at Santana Row Sephora! She did my Halloween makeup as Morticia Addams and totally nailed it! Elegant, dramatic, and classic Morticia with modern touches. Every product she suggested was great! And she made sure every detail was perfect! She was also so kind and patient with my 3-year-old daughter, which made the whole appointment even more special. My makeup looked incredible all night, even better than I imagined! Arlet is so talented, professional, and has the warmest energy. I’ll definitely be booking with her again!
  • XS
    Xiaochuan Sun
    Oct 14, 2025
    2.0
    Last week was my first time visiting this store, and I wasn’t familiar with many of the products, so I asked a staff member at the counter for help. While I was choosing items, since it was close to closing time, I got an eye roll. That was really rude. They want you to buy things, yet deep down they’re dissatisfied with you. I’m never coming back to this store again.

Frequently Asked Questions About SEPHORA

What are the operating hours for SEPHORA at Santana Row?

SEPHORA at Santana Row is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM. The store is closed on November 27, 2025, and December 25, 2025, with modified hours on other holidays.

Does SEPHORA offer in-store pickup or delivery services?

Yes, SEPHORA offers both in-store pickup and same-day delivery services to provide fast and convenient shopping options for customers.