Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
184 reviews
5 stars
144
4 stars
29
3 stars
5
2 stars
4
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, knowledgeable, and helpful, with many customers highlighting specific employees like Violet, Grace, and Amelie for their exceptional service.
Product Knowledge
Employees demonstrated extensive knowledge about the products, providing personalized recommendations and engaging customers with demonstrations and samples.
Store Experience
Customers enjoyed the inviting atmosphere and the engaging shopping experience, often mentioning the fun events and activities hosted in-store.
Mixed Feedback
While most reviews were positive, there were a few instances of negative experiences related to customer service, indicating inconsistency in staff interactions.
Product Quality
Customers expressed satisfaction with the quality of Lush products, appreciating their organic and ethical nature, although some noted the prices as being on the higher side.
- KCKatie CNov 15, 20255.0Shannon was SO sweet and helpful! Literally a ray of sunshine - I felt like I was back in the Midwest for a moment ☺️ Lush always has amazing smelling products, I especially love the hand creams. Violet was sweet too - I appreciated their kindness.
- SGsharleen gonzalezOct 5, 20255.0We had a wonderful experience at Lush at Westfield Oakridge! Violet and her associate were great with my 7year old who was so excited to see the bath bombs and squishy soaps! We loved hearing about the safe ingredients as well! So glad we had the opportunity to come in and purchase some wonderful products!!
- SKSuzette KingstonAug 18, 20255.0Excellent customer service. The ladies are very professional and attentive. Nikki and Alejandra were wonderful during my shopping experience today. I plan on visiting the store monthly to buy shower gels and body butters.
- SGSarah GrantAug 10, 20255.0I had a fantastic experience, thanks to Danielle, who went above and beyond to help me. She was incredibly friendly, patient and knowledgeable and made the entire process smooth and stress-free. It’s rare to come across someone so genuinely dedicated to great customer service. She truly made a difference and I hope lush knows what a gem they have on their team!
- CSCeleste SkrbecJul 1, 20255.0I don’t shop at Lush often, but Nikki made the experience so seamless and pleasant that I now know I’ll be coming back. Ask for Nikki… she’s got you covered.
Frequently Asked Questions About Lush Cosmetics Oakridge
What types of products does Lush Cosmetics Oakridge offer?
Lush Cosmetics Oakridge offers fresh, handmade, cruelty-free, and vegetarian bath, body, hair, and skincare products including bath bombs, bubble bars, hair treatments, shower gels, toothy tabs, body scrubs, face cleansers, and body lotions.
What are the store hours for Lush Cosmetics Oakridge?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7:30 PM.
Does Lush Cosmetics Oakridge provide any pickup or delivery services?
Yes, Lush Cosmetics Oakridge offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is proof of COVID-19 vaccination required to visit Lush Cosmetics Oakridge?
No, proof of vaccination is not required to visit the store.
What payment options are accepted at Lush Cosmetics Oakridge?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, MasterCard, PayPal, Samsung Pay, and Visa.
Where is Lush Cosmetics Oakridge located?
It is located at 925 Blossom Hill Rd., San Jose, CA 95123, USA inside Oakridge Mall.
Are there other cosmetic or beauty stores near Lush Cosmetics Oakridge?
Yes, nearby beauty stores include Sephora, Planet Beauty, Bare Escentuals, and Bath & Body Works, all located within Oakridge Mall.
What nearby places can help customers find Lush Cosmetics Oakridge?
Lush Cosmetics Oakridge is near popular stores like Zales jewelry, PacSun clothing, and the Century 20 Oakridge cinema, making it easy to locate within Oakridge Mall.
Are there dining options near Lush Cosmetics Oakridge?
Yes, nearby dining spots include Firenza Oakridge, a pizza restaurant and bar, and Oakridge Pizza Studio, offering fast food and bakery items.
Does Lush Cosmetics Oakridge support sustainable or ethical practices?
Yes, over 35% of their products are packaging-free and most packaging is made from recycled and recyclable materials, reflecting their commitment to ethical and sustainable products.