Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Lush Cosmetics UTC San Diego
4545 La Jolla Village Drive, San Diego, CA
92122, United States
Hours
Reviews
4.6
191 reviews
5 stars
152
4 stars
22
3 stars
6
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Madeleine, received high praise for being friendly, knowledgeable, and helpful, creating a welcoming shopping experience.
Product Quality
Customers consistently enjoyed the quality of Lush products, especially bath bombs and skincare items, although some noted the prices as high.
Store Atmosphere
The store was described as pleasant and inviting, with a strong emphasis on natural and cruelty-free products, although some found it crowded.
Mixed Experiences
While many reviews highlighted positive interactions, there were a few complaints regarding customer service issues and uncomfortable experiences.
- NANeveen AlayianDec 4, 20255.0The ladies are so sweet, especially Brisa, this girl made my experience amazing at Lush…she helped me right away and made me feel so comfortable. I really appreciate her for that!
- BKBeth KritzNov 25, 20251.0I come to the mall and shopping areas specifically for escapism and a needed break from the stressful daily political reality. Your prominent, one-sided campaign poster on your store door completely ruins this experience, turning the store into an unwelcome and polarizing political space. Your focus on funding amputee medical services only for residents of Gaza is highly hypocritical. Terror activity has caused countless amputee victims in Israel as well. By selectively campaigning for one side's suffering while ignoring the other, you are not acting as a neutral humanitarian organization, but as a biased political entity. This profound double standard is unacceptable. I no longer feel comfortable or welcome spending my money here.
- TYTaunting YTSep 23, 20255.0I love this place! I always come to this specific location, even though I live in Chula Vista. The employees are always nice and give amazing hand massage!!
- OYOren YSep 13, 20255.0staff very helpful
- PBPatricia BadiukSep 6, 20255.0Just had my daughter’s birthday party at Lush UTC and had the most wonderful experience! The birthday girl was thrilled and she and her guests had such a fun time! Madeleine and Brisa were so engaging and went out of their way to make sure everyone was engaged and having a great time. Lush took care of every detail and made it so easy. Thank you for making her birthday so special!
Frequently Asked Questions About Lush Cosmetics UTC San Diego
What types of products does Lush Cosmetics UTC San Diego offer?
Lush Cosmetics UTC San Diego offers fresh, handmade, cruelty-free, and vegetarian bath, body, and hair products including bath bombs, bubble bars, hair treatments, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What are the store hours for Lush Cosmetics UTC San Diego?
Lush Cosmetics UTC San Diego is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 7:00 PM.
Does Lush Cosmetics UTC San Diego require proof of COVID-19 vaccination?
No, proof of vaccination is not required to enter Lush Cosmetics UTC San Diego.
What payment methods are accepted at Lush Cosmetics UTC San Diego?
Lush Cosmetics UTC San Diego accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Does Lush Cosmetics UTC San Diego offer delivery or pickup services?
The services listed include in-store pickup, delivery, same-day delivery, and no-contact delivery, but there is some inconsistency; however, delivery services appear to be available.
Is Lush Cosmetics UTC San Diego wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby stores can I visit along with Lush Cosmetics UTC in University Town Center?
Nearby stores include The Tumi Store for luggage, Johnston & Murphy for men's clothing and shoes, and Kate Spade for women's fashion and accessories, making it convenient to shop for travel, apparel, and cosmetics in one area.
Are there nearby dining options to Lush Cosmetics UTC San Diego?
Yes, nearby dining options include Red Robin Gourmet Burgers and Brews for casual dining, Lemonade UTC for health-conscious meals, and Hanna's Creamery & Cafe for ice cream and cafe treats, perfect for a meal or snack before or after shopping.
Can I find other beauty and cosmetic stores near Lush Cosmetics UTC San Diego?
Yes, nearby beauty stores include Sephora and Kiehl's, allowing customers to explore a variety of skincare and cosmetic products in the area.
Does Lush Cosmetics UTC San Diego support ethical and environmentally friendly products?
Yes, Lush Cosmetics offers fresh, handmade, cruelty-free, and vegetarian products, with over 35% packaging-free items and most packaging made from recycled and recyclable materials, supporting sustainability.