Lush Cosmetics Fashion Valley

4.7
309 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Fashion Valley
7007 Friars Rd, San Diego, CA
92108, United States

Hours

Reviews

4.7
309 reviews
5 stars
269
4 stars
25
3 stars
2
2 stars
0
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, creating a welcoming shopping experience.

Product Quality

Customers rave about the quality and variety of products, particularly the bath bombs and hair care items.

Store Environment

The store is noted for its pleasant atmosphere, cleanliness, and organization, enhancing the overall shopping experience.

Mixed Experiences

While many reviews highlight positive interactions, there are some reports of negative experiences with specific staff members.

Engagement Activities

Customers appreciate the interactive experiences offered, such as product demonstrations and bath bomb making.
  • NN
    N N
    4 days ago
    1.0
    Yikes, it avoid this location. If you do go, stay far away from management, request Brett, John, Cici or someone who won’t speak to you like you’re 🚮
  • MA
    Meghan Alexander
    5 days ago
    1.0
    Not supporting a company any longer who hired this individual
  • KS
    Koa Southgate
    Nov 16, 2025
    5.0
    We had such a lovely experience shopping at this Lush. It was my partner's first time experiencing Lush as a store and we were treated so kindly. Wanted to give an extra shout-out to Lelia and Alec. Y'all were so sweet, helpful and understanding that we are a bit of shy folks. Thank you guys so so much!!! We'll definitely be back! ☺️💕
  • JS
    Jenna Stone
    Nov 13, 2025
    5.0
    Kimmy was amazing and went above and beyond. One of the best retail shopping experiences I’ve had. Thanks kimmy!
  • AT
    Ad T
    Nov 6, 2025
    5.0
    Athena and the team are the best. Thanks for all the help.

Frequently Asked Questions About Lush Cosmetics Fashion Valley

What types of products does Lush Cosmetics Fashion Valley offer?

Lush Cosmetics Fashion Valley offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours for Lush Cosmetics at Fashion Valley?

Lush Cosmetics Fashion Valley is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.