Great Clips in San Bernardino, CA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5244 N University Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in San Bernardino, CA!
Many customers praised the stylists for their skills, friendliness, and ability to deliver desired haircuts.
Service Issues
Several reviews highlighted problems with wait times and the online check-in system, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with haircuts and customer service, indicating inconsistency.
Loyalty and Recommendations
Numerous customers expressed loyalty to the location and recommended specific stylists, indicating a strong customer base.
AR
Armando Ramos
Feb 4, 2026
5.0
Been coming for many years Jessica did a great job!
EL
Erick De Leon
Jan 31, 2026
5.0
Samantha is really nice and a good barber - Erick Jr
DB
Daniel Blackwood
Jan 30, 2026
5.0
This Great clips never disappoints. Jessica, Liz and Samantha are awesome. I highly recommend this location.
RH
Randall Herbst
Jan 20, 2026
5.0
Stylist Jessica cut my hair and did a fantastic job. This is the second time she has cut my hair and she is very talented. Very professional i would not be surprised to learn she was a shop manager or lead. Excellent people skills.
DP
D P
Jan 9, 2026
1.0
arrived about 30 minutes before my scheduled check-in time and waited in my car, following the Great Clips app, which tells you exactly when to enter the store. When the app notified me it was time to go in, I did so. Once inside, I was told I was no longer on the list despite the app clearly indicating that I was next.
The employee then asked for my phone number. I believed they were checking my place in line, but instead I was unknowingly added back to the list, which pushed my wait time back another hour. Naturally, this was frustrating because I had arrived earlier than others and was originally next in line according to the app.
I calmly expressed that I didn’t think this was fair and explained that I had followed the app instructions exactly. I was told the issue was due to a recent app update or glitch, which I understand can happen. Later, I called the store and explained that if this situation ever happens again, I would like to speak with a manager rather than be asked to wait another hour after already following the app’s directions.
The next day, I received a call from the manager stating that the employee claimed I cursed at them, which is completely untrue, and I was told I should go to a different location going forward. This was upsetting, especially since I never asked to speak to a manager at that time I only stated that I would like to do so if the issue happened again in the future.
I believe this situation stemmed from a misunderstanding and a technical issue with the app, but I was disappointed by how it was escalated and by being mischaracterized. I hope this feedback helps improve communication and handling of app-related issues so other customers don’t experience the same frustration.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
Brand Certified Facts from Great Clips
Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: