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Shopping at Sephora in Sacramento was a generally pleasant experience, with a few notable snags. The store itself is well-organized and inviting, typical of Sephora's clean and modern aesthetic. I found it to be a nice place to browse, with products neatly displayed and easy to find.
The staff were particularly helpful. I approached a few different employees with questions about various products, and each one was knowledgeable and genuinely eager to assist. They offered recommendations and seemed to have a good understanding of the inventory, which made navigating the vast selection much easier.
However, the main issue I encountered was the stock of common makeup shades. Despite the store's overall well-maintained appearance, they were out of almost all the popular or universally flattering shades in several makeup categories, particularly foundations and concealers. This was quite frustrating, as it meant I couldn't find the products I was specifically looking for in my shade. It felt like a significant oversight for a store that prides itself on variety and catering to diverse skin tones.
Overall, while the Sacramento Sephora boasts a helpful team and a pleasant shopping environment, the lack of common makeup shades in stock was a definite downside. If you're heading there for a specific, popular shade, it might be worth calling ahead to check availability.
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Lisa (Lisita)
Apr 13, 2025
1.0
Visited once. There were 3 employees and not one greeted or even made eye contact with me. I was looking for suggestions and could t even get a greeting. There was only one other customer and they were at the register. I left and proceeded to spend my money elsewhere. Times are not easy for retail. You'd think they'd offer some customer service to make a sale. I couldn't even get common decency.
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Kalia Schuster
Aug 22, 2024
5.0
I wish I asked the name of the person that helped me. They were so nice and immediately helped me look for a brow gel and lip tint. I'm very unskilled with makeup and it felt like I was getting help from a friend 🥲 cannot recommend them enough
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Anna Rosikhina
Jun 13, 2024
1.0
Every time I go, every shade I need is always out of stock. Don’t waste your time here