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Lush Cosmetics Arden Fair

4.7
(304 reviews)

Business Details

1689 Arden Fair Way, Sacramento, CA
95815, United States
(916) 927-2970
http://lush.com

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Arden Fair
1689 Arden Fair Way, Sacramento, CA
95815, United States

Hours

Reviews

4.7
304 reviews
5 stars
248
4 stars
36
3 stars
12
2 stars
3
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Product Quality

Customers generally love the quality of Lush products, particularly the bath bombs and skincare items, although some expressed concerns about rising prices and changes in product formulations.

Store Environment

The store is frequently described as welcoming and pleasant, with a strong emphasis on cleanliness and a positive shopping atmosphere, though some found the strong scents overwhelming.

Pricing Concerns

Several reviews mentioned dissatisfaction with increasing prices, leading some loyal customers to consider shopping elsewhere.
  • RR
    ri
    Jan 25, 2026
    1.0
    Not sure what’s been going on with lush but this is the second time and location that’s turned bad. Not sure if it’s the new managers / leads but they are rude. Me and my boyfriend have both came in and he even noticed they were heavily watching/ following us as we shopped specifically by the pink haired associate without asking us any questions. Very unprofessional considering how much customers spend.I’ll be taking my business over to the Roseville galleria unless its something thats out of stock.
  • SK
    shawn killin
    Dec 16, 2025
    5.0
    I haven’t been to this store since before I had my son… nearly 7 years ago, but it came to mind when I was brainstorming gifts for a new friend. We walked in, were immediately greeted, offered and received help and had the gift picked out, in my desired price range, within about 3 minutes. We then looked around, and were offered help again, a few times, but not in a way that at all felt pushy or annoying. One lovely girl gave me a sample for an exfoliating face wash, which is something I have been searching for, for so long. Another employee offered to help me, and my son try whatever we wanted. I declined, mostly because I just had too much crap in my hands (bags, purse, son’s jacket etc) to not feel overwhelmed, so I intend to go back soon to dive in and splurge. The check out process was also easy and had a nice conversation with the employees up there, after they were very sweet to my son. All in all, it was a great experience in a beautiful store, with awesome, knowledgeable and helpful employees. I highly recommend checking it out.
  • DD
    Dimple Dimple
    Nov 20, 2025
    1.0
    After being a loyal customer for the face masks and some other favorites I will not shop at the Arden Fair Location. Had the worst experience today from the manager Leilani. She has no customer service skills or care for your business. I left the products chosen on counter and will go take my business to the Roseville location.
  • LV
    Lorien Vanover
    Nov 8, 2025
    3.0
    We always love coming into Lush at Arden Fair. The staff is always amazing. We are super bummed to find out our favorites aren’t coming back. We are super bummed about not getting Elfish this year and that the preserved version of Ocean Salt went away. Please bring them back!!
  • SR
    S Russell
    Oct 7, 2025
    5.0
    There’s a great team here Jojo is amazing ready to help, knowledgeable, friendly and always seemed to show up whn we had questions and disappear whn we needed our space, lol she reads the room bouncing from customer to customer to cash register like a tru beautiful PRO! Yesterday I was able to witness her magic and she made my day! Thank yu Jojo and Lush for this beautiful soul!!

Frequently Asked Questions About Lush Cosmetics Arden Fair

What types of products does Lush Cosmetics Arden Fair offer?

Lush Cosmetics Arden Fair offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs, face cleansers and moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Arden Fair?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Lush Cosmetics Arden Fair

Lush Cosmetics Arden Fair partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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