SpaHair Removal ServiceMassage SpaNail SalonSkin Care ClinicMassage Therapy
Cocoon Wellness Spa is locally owned and has been serving a growing family of clients for over two decades. The spa’s name was inspired by one of its earliest customers (Ruth Smith) who said, "I come feeling like a caterpillar and leave feeling like a butterfly!" It’s that same wondrous result we offer to you.
Cocoon Wellness Spa promises to advise you professionally and help you personally with your esthetic and wellness goals. Staffed exclusively by trained therapists, we will listen, understand and apply our knowledge with honesty and integrity to help you see how good you can look, how well you can feel.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.