SEPHORA

4.2
293 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Pull up to the curb directly in front of Sephora on Colorado Blvd. 2. Look for mall curbside pickup signs 3. Park in one of the three dedicated parking spots You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable

Location

SEPHORA
13 W COLORADO BLVD, PASADENA, CA
91105, United States

Hours

Reviews

4.2
293 reviews
5 stars
185
4 stars
55
3 stars
14
2 stars
10
1 star
29
  • AM
    Angie Martinez
    1 day ago
    5.0
    I’ve been coming to this Sephora for quite a while now and saw this beautiful young lady! Haven’t seen her but recently got her name at register . Paola. She’s such a good help! She was kind, helped me with my return, and thanked me for being patient, Never seen someone say that before. Honestly super likable. She gave me free samples after and I just had to write something. Made me feel seen and the conversation just kept flowing. I didn’t even know I was waiting. Overall the store is always clean and people always come to ask me if I needed help which is such a nice thing when walking into Sephora. Will be coming back to this location.
  • MB
    Maria Berberian
    Nov 1, 2025
    1.0
    Calling Sephora is a headache ! No one will answer you I’ve been on hold for 35 minutes and nothing
  • MY
    Martin Y
    Oct 15, 2025
    5.0
    Muy buena onda
  • AS
    Alexandra S
    Oct 14, 2025
    1.0
    This location consistently lacks customer service & is disorganized. Everytime I visit the Colorado Blvd. location, I am ignored, even when I seek help to locate a product. Funny part is, cashier will almost always ask if anyone helped me. Parking is inconvenient as well, as street parking is almost nonexistent, with trucks constantly loading & blocking space. I wish there was parking for online orders, so customers could easily pick up. Unfortunately the headache of parking, along with the lack of assistance & disorganization of products makes visiting this store a very unpleasant experience. I visited this location again yesterday, after looking for parking for >40 minutes. I attempted to look for a specific product, and grabbed multiples of it as I didn't want to return to Sephora anytime soon. I later realized after I got home that one of the products looked similar (same sized box) but was incorrectly placed, resulting in me purchasing the wrong product-that was my fault for not looking closely enough. I had to deal with the whole ordeal of returning, parking again, & waiting in line (which always moves super slow). Having to return and deal with useless associates, parking, and slow lines was annoying, but the associate was really rude when I returned the product & initially hassled me about it (even after I told her what happened). Talk about rubbing salt in the wound. Save yourself the trouble and go to another location. The Sephora in Alhambra tends to have much better customer service & parking. It's worth the drive to go elsewhere.
  • LF
    Luisa Fanzani
    Oct 13, 2025
    2.0
    Yvonne did my makeup. The whole time she called me Lucia or “mama “ instead of using my name. Even though I corrected her , she ignored me. Very unprofessional.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Pasadena?

SEPHORA Pasadena is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Does SEPHORA offer in-store pickup or delivery services?

Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services, with delivery fees and availability depending on location.