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SEPHORA

3.9
(229 reviews)

Business Details

(650) 327-5180

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter from Sandhill Rd. 2. Turn right and park in designated curbside pickup spaces We can't wait to see you!

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable

Location

SEPHORA
355 STANFORD SHOPPING CTR, PALO ALTO, CA
94304, United States

Hours

Reviews

3.9
229 reviews
5 stars
122
4 stars
40
3 stars
20
2 stars
14
1 star
33
  • HN
    Hieu Ngo
    Feb 5, 2026
    1.0
    I had a terrible experience at Sephora today. The employees were super pushy from the moment I walked in, constantly trying to upsell me on products I didn’t need or ask for. When I finally asked for help picking out a foundation, the guy assisting me was incredibly short and rude—he barely wanted to answer my questions and seemed judgmental about the way I was dressed. I was asking him about what was popular and what would look good on me, but he totally ignored my question and didn’t even answer it. He ignored most of what I said and was totally unprofessional. But then, as I walked by later, I saw him being all chipper, nice, and talkative with another girl who was dressed fancier. Clearly, they’re playing favorites based on appearances. Won’t be back—1 star!
  • BA
    Banchi Almayehu
    Jan 27, 2026
    5.0
    Hi Theresa ,thank you for your recommendation, you were very helpful,Professional and amazing knowledge about sephora products .thanks again.it was at sanjose macy's store
  • IC
    Itir Clarke
    Jan 3, 2026
    1.0
    After waiting in line a long while, my daughter tried the Sephora branded lip liner she bought. The tip was broken. The replacement one’s tip was also broken. This time the cashier sent us to the back of the line instead of processing our return. This is not the way to treat a customer that just spent $160 in your store.
  • JL
    Jisoo Lee
    Dec 28, 2025
    5.0
    Shoutout to Christina at this Sephora: she was super nice & helpful with finding all the items I was looking for, and also let me know about the latest launches in the store! Thank you!
  • AM
    Alexander Mejia
    Dec 26, 2025
    1.0
    Wow. Avoid this location- was in the store for 15-20 minutes and just kept getting told no they are out of product without them even checking or asking someone in that department. Will not return.

Frequently Asked Questions About SEPHORA

What are the regular store hours for Sephora at Palo Alto Stanford Shopping Center?

Sephora at Palo Alto Stanford Shopping Center is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

What are the pickup hours for online orders at this Sephora location?

Pickup hours for online orders are Monday through Saturday from 11:00 AM to 4:00 PM. The store is closed for pickup on Sundays.

Brand Certified Facts from SEPHORA

SEPHORA partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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