Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Palo Alto, CA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3902 Middlefield Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Palo Alto, CA!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
228 reviews
5 stars
133
4 stars
47
3 stars
15
2 stars
11
1 star
22
What are people saying?
AI-generated from recent customer reviews
Stylist Variability
The quality of haircuts varies significantly depending on the stylist, with some customers reporting excellent experiences while others received unsatisfactory results.
Customer Service
While many customers praised the friendly and professional staff, there were also complaints about rudeness and unprofessional behavior from certain stylists.
Affordability
Customers appreciated the reasonable prices for haircuts, often highlighting the value for money.
Cleanliness and Environment
The salon is generally described as clean and welcoming, contributing positively to the overall customer experience.
Online Check-in
The online check-in system is well-received, allowing customers to manage their wait times effectively.
- WSwind summerSep 18, 20251.0A woman's haircut costs $24. On my first visit, I was lucky enough to be seen right away, and I tipped the stylist, Areli, $8. She was pleased with the tip. The second time I went, I didn't request a specific stylist, and it happened to be Areli again. I appreciated that she remembered me. However, her work was much rougher and more rushed this time. I'm disappointed that she would treat a returning customer that way.
- ADAadya DixitAug 31, 20251.0Worst bangs ever Nothing like the pictures Forced me to tip Worst place ever Don't go
- JHJeffrey HoltonJun 9, 20215.0I don’t like getting my hair cut anywhere else. Tim is the best!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips at 3902 Middlefield Rd offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampooing, blow drying, styling such as updos, and some locations offer perms.
Do I need to make an appointment for a haircut at Great Clips Palo Alto?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot and reduce wait time.
How can I save time waiting for my haircut at Great Clips?
Use the Online Check-In feature to add yourself to the waitlist and receive ReadyNext text alerts when your wait time is about 15 minutes, allowing you to arrive just in time for your haircut.
What are the Great Clips salon hours at 3902 Middlefield Rd in Palo Alto?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM and on weekends from 9:00 AM to 6:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips offer hair coloring services at this location?
No, Great Clips salons do not provide hair coloring services.
What payment methods are accepted at Great Clips Palo Alto?
Great Clips accepts Mastercard and Visa for payment.
Which nearby places can I visit before or after my haircut at Great Clips Palo Alto?
You can enjoy a coffee at Peet's Coffee, grab a meal at Rojoz Wraps, a Mexican and seafood restaurant, or try Vietnamese cuisine at LeQuy, all located near Great Clips at 3902 Middlefield Rd.
Are there other beauty or hair salons near Great Clips Palo Alto?
Yes, nearby salons include Annabelle Salon and Spa, which also offers nail and hair removal services, and Blades Barber & Styling.
Where can I get pet-related services around Great Clips?
Close to Great Clips, you will find Pet Food Express and Just Food For Dogs for pet supplies, and VIP PetCare for pet services.
How does Great Clips ensure a consistent haircut experience for customers?
Great Clips uses Clip Notes®, a system that saves haircut details from previous visits so any stylist can provide a personalized and consistent haircut every time.