Feeling good is always a good look! Benefit at Macy's Palo Alto , we’ve got all the goods for newbies, pros & everyone in between. Need a service? We do that too! As the #1 Brow Brand Worldwide, we've got you covered—from brow shaping and lamination to pore pampering and more.
Details
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksAvailable
RestroomAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Benefit Cosmetics BrowBar • Apr 12, 2026
Certified by Benefit Cosmetics BrowBar • Apr 12, 2026
Monday10:00 AM - 6:30 PM
Tuesday10:30 AM - 7:00 PM
Wednesday10:30 AM - 7:00 PM
Thursday10:30 AM - 7:00 PM
Friday10:00 AM - 6:30 PM
Saturday10:00 AM - 6:30 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.8
90 reviews
5 stars
85
4 stars1
3 stars0
2 stars1
1 star
3
NF
Norma Figueroa
Mar 29, 2026
5.0
Isabel is amazingly friendly and very knowledgeable on the art of brows. Second time going to her and I love how she does my eyebrows. Will definitely keep coming back just for her.
Thank you Isabel.
MG
Maya Gallon
Mar 22, 2026
5.0
Isabel did such an amazing job! I got the eyebrow wax, and she did such a wonderful job! I can’t wait to go back again :)
JM
Jess M
Mar 15, 2026
5.0
Isabel was amazing!! She was so thoughtful and patient with me. She gave me advice about what to do with my brows at home and made my brows look amazing!! I can’t wait to see her again :)
AW
arlene wu
Mar 8, 2026
5.0
Isabel is always patient and professional! She’s super sweet and helps cleans up my brow very nice. I highly recommend her!
NN
Nicolas Nguyen
Feb 15, 2026
5.0
Isabel was great. She was very detailed and made sure I was happy with my service. Highly recommend.
Frequently Asked Questions About Benefit Cosmetics BrowBar
WHAT’S INCLUDED IN MY BENEFIT BROW SERVICE?
Each Benefit experience is unique to YOU and your needs. Your Brow &
Beauty Expert (BBE) will kick things off with an in-depth consultation to
ensure you walk out feeling (and looking!) great. Our personalized Brow
Mapping allows you to see which hairs need to go and which need
to grow to achieve I'm-actually-obsessed brows. At the end of the service,
your BBE will wrap things up by styling your brows, so you’ll be ready to
take ’em out and show ’em off.
WHAT IS BROW MAPPING?
Our personalized Brow Mapping technique helps find where the brow
should start, arch, and end, and spots any hairs that need to be removed.
This process ensures you’re not just getting any ol’ brow shape, you’re
getting the brow shape that’s right for you. Once you've mapped out your
shape, your Brow & Beauty Expert will work with you to achieve that shape
through a service, product, or both.
HOW SHOULD I PREPARE FOR MY UPCOMING BEAUTY SERVICE?
Brow Lamination services: If you have allergies to hair dye or perming
solutions, you must have a 24-hour patch test* before receiving a
lamination service. Swing by your local Benefit to get one, no appointment
required. Make sure you haven't had a brow lamination within the 6 weeks
prior to your appointment.
*48 hours in some countries
I’M RUNNING LATE. WHAT’S YOUR LATE POLICY?
We get it, things happen! We’ll do our best to accommodate. However, if
you’re more than 5 minutes late for your appointment, your spot may be
given to another customer.
WHAT AGE DO I NEED TO BE TO RECEIVE A BEAUTY SERVICE?
Refer to the age minimum when booking to see whether you’ll need a
parent or guardian present at the time of appointment to give consent for
the service.
DO I NEED TO MAKE AN APPOINTMENT?
Appointments are recommended, but we do accept walk-ins.
I DON’T LIVE NEAR A BENEFIT BOUTIQUE, BUT MY BROWS COULD USE
SOME LOVE. WHERE CAN I GET A BEAUTY SERVICE DONE?
We have 5,000+ Brow & Beauty Experts around the world who can’t WAIT to
give you brows that wow, show your lashes some love, and pamper your
pores. Visit our Store Locator to find your nearest Benefit services location.
Brand Certified Facts from Benefit Cosmetics BrowBar
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Certified April 12, 2026Yext Knowledge Graph
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