SEPHORA

Reviews

• TZ

  T Zolf

  5 days ago
  1.0
  Like ewwww absolutely not. Me and my girlfriend came in today at least 70 people in the store we came to see the perfume and smell the testers. Had 3 separate associates come up and ask us if we needed help within 5 minutes. Me and my girlfriend were the only ones at the back wall 3rd associate yells “Let me know if yall need help back there” basically trying to put us on blast. We just left afterwards left the sourest taste in our mouths. We’ve been to Louis Vuitton and Saks 5th Ave and had way better customer service. For Sephora to be a rebranded Ulta their associates do way too much. I’ll never be back 🤮
• MG

  Melanie Guralnick

  Feb 11, 2026
  3.0
  Being more familiar with the baby Sephora store in Kohl's, I popped in here while doing other shopping at the Gardens to pick up some Giorgio Armani foundation. I had to ask the two staff ladies that were chatting in the aisle where it was, which was met with sullen annoyance. When I couldn't find the shade I needed, she walked back with me and silently pulled it from the top of the shelf and handed it over with a bored look on her face. Whatever. I also wanted to shop for fragrance as that is one of my obsessions, and upon approaching the fragrance wall to spray scents on the sample sticks, I discovered that each bottle was attached to the shelves with a retracting cord. Not only does this instantly give a ghetto vibe (which is weird in this upscale shopping area) but the bottles that I wanted to sample on the upper shelves were difficult to manage with the cords. And lastly, when I was checking out the cashier told me my total and said "enter your phone number on the pad". I said I don't give out my number and she stared at me dumbfounded then said it was required for points or something. After declining a few times I had to tell her that my husband is an attorney and I have strict orders to never give out my phone number. Cashier goes ice cold, hands me my shopping bag and out the door I go.
• VC

  Victoria Contreras

  Jan 7, 2026
  5.0
  Encontré lo que buscaba y las muchachas fueron muy amables con mi mamá y le hablaban en español.
• CG

  Casandra Gomez

  Jan 3, 2026
  1.0
  One of the employees kept staring & following me, not once did she ask if I needed help, had to walk out because she made me feel uncomfortable.
• BP

  Brandy Pacheco

  Dec 14, 2025
  1.0
  Came today and hours say they close at 8pm and the store was closed after driving out of the way to shop there.

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