Orris Labs is Toronto’s luxury custom perfume workshop, offering hands-on fragrance-making experiences for individuals, couples, private groups, and corporate events. Guests explore a curated selection of premium fragrance accords and create their own signature scent with guidance from expert perfumers. With locations in Toronto, Mississauga and Niagara-On-The-Lake, Orris Labs specializes in memorable team-building events, bridal showers, birthdays, and unique social experiences that blend creativity, wellness, and self-expression. The brand emphasizes clean, cruelty-free, and sustainably made ingredients, making it a standout destination for anyone seeking a personalized, elevated fragrance experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.