MAC Cosmetics

Reviews

• LS

  Loraine Smith

  2 days ago
  5.0
  I will return for future make up services. I celebrated my 20th Wedding Anniversary on Sunday and decided to get my make done at MAC. As soon as I walked through the door one Representative handed me a water to drink as it was a busy day for me, that's where true Customer Service started. My experience could not have been better from start to finish. MAC Staff you have exemplified the true meaning of Customer Service and full competence in your Services. I was all glam for me Anniversary My husband whispered to me" girl you look beautiful!" My guests all inquired as to where I had my make up done. I shared my pictures with friends and family and the most frequently comment was " who did your make up ?" "What is the name of the place?" "Girl your make up rocks!" Thanks MAC Staff for making my day Awesome!!! Janette
• LU

  Lavee Urviz

  Mar 30, 2026
  5.0
  Veer helped me find the perfect lipstick and eyebrow pencil. She was patient, friendly, and really knew what would suit me. Made the whole experience smooth and enjoyable—great customer service!
• GG

  Gaetana Girardi

  Mar 27, 2026
  5.0
  I had my makeup done and loved it!! Cathy was amazing.
• AO

  Adenike Adelakun Omomia

  Mar 7, 2026
  5.0
  We had a great time color matching and figuring out our foundation and powder shades with Kathy! Kathy also gave a stellar customer service.
• AP

  anju punia

  Jan 4, 2026
  1.0
  Well I don’t know from where to start! I have been trying to place an order as a gift for my loved ones which I do every year during boxing week promo . I tried placing order for this store pick up and the money deducted 2 time from my account and no details about my order. Finally the sales was over after waiting and I got nothing , I reached out to live chat and they agreed to give me 30% off on my order after I place a full price order. I asked if I can pick up from store and they said yes , I did not get any update again on my order however this time I got the confirmation of money deducted again which was $74 plus. When I reached out to live chat again They suggested me to follow up with store which I choose to pick up the order , I went in person to the store and finally I got to know the store will not get my order anyhow as they have some wire issue which yet to be fixed since few days hence there is network issue. Manager called mac online support , instructed them to cancel my order saying she will give me the off on my order in store, they offered me some other products combo with bag and lip liner and a gloss , but I only wanted lip stick only , I tried different shades which the staff helped me to try on , finally I selected 2 and when I went to cash manager said these are new products 30 % can’t be applied , why the hell you guys let me spend so much of time trying different products by urself and at the end saying me No to it. Worst experience everrrrrrrrrrr !!!!!!

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