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SEPHORA

3.2
(48 reviews)

Business Details

1200 ST. LAURENT BLVD, OTTAWA, ON
K1K 3B8, Canada
(613) 912-7617

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora ST LAURENT, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like KAYALI, dae, Glossier, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Location

SEPHORA
1200 ST. LAURENT BLVD, OTTAWA, ON
K1K 3B8, Canada

Hours

Monday9:30 AM - 9:00 PM
Tuesday9:30 AM - 9:00 PM
Wednesday9:30 AM - 9:00 PM
Thursday9:30 AM - 9:00 PM
Friday9:30 AM - 9:00 PM
Saturday9:30 AM - 9:00 PM
Sunday10:00 AM - 5:00 PM
9/7/20269:30 AM - 9:00 PM
10/12/20269:30 AM - 9:00 PM

Reviews

3.2
48 reviews
5 stars
23
4 stars
2
3 stars
3
2 stars
1
1 star
19
  • KD
    Karyne Dube
    3 days ago
    1.0
    Disappointing Customer Service I had a very disappointing experience with the Sephora employees. I found their attitude to be rude and judgmental, which made me feel uncomfortable while shopping. Customer service should be respectful and inclusive, regardless of the customer. I hope Sephora provides better training to ensure employees treat every customer with kindness and professionalism.
  • EC
    Eric Carbonneau
    4 days ago
    5.0
    Nice shopping experience. They have an amazing selection of products and friendly and helpful service.
  • MR
    Monali Ipsita Rahman
    Aug 21, 2026
    2.0
    I have been a Sephora customer for years. But in the last year or so their customer service has become a game of bingo at best and discrimination at worst. Until this month I really hadn't found one staff member correctly match my foundation shade and offer product suggestions based on my skin type. On three separate occasions they took one look at my bare face and determined I had a yellow undertone when I know for a fact that I am a cool neutral. After playing around in this hopelessly rushed maze of stereotyping by untrained women, I finally took a last shot at this store yesterday, fully prepared to return whatever product I was pushed to get. To my surprise, I met a gorgeous Black woman at the gate who sensed my frustrations as soon as I explained my previous experience at the store, and she took the time to test various products until I found something I absolutely loved. These two stars are for her 5 star service, but speaking of systems, your average staff are not trained enough to be helpful to a Brown woman of South Asian descent.
  • SE
    Sereen Elhenshiri
    Aug 10, 2026
    3.0
    Honestly nothing to complain about just the staff sometimes could be rude.
  • CW
    Chloe Wattie
    Jul 25, 2026
    1.0
    hard to reach customer service online. they sent my order to the wrong address twice

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA at 1200 St. Laurent Blvd, Ottawa?

SEPHORA is open from 9:30 AM to 9:00 PM Monday to Saturday, and from 11:00 AM to 5:00 PM on Sundays.

Does SEPHORA offer pickup and delivery services?

Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services.

Brand Certified Facts from SEPHORA

This information is certified by SEPHORA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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