SEPHORA

Reviews

• MM

  Magen Marie

  4 days ago
  5.0
  I went into Sephora at the outlet collection for the first time and what a nice experience that was. The young girl greeted me and I told her my situation what I was looking for and she had this kind young gentleman help me and recommend a great cleansing product and some others, two workers went out of their way to give my mother and I samples of what we were looking for! Beautiful store, very clean, stocked up and great employees. The cashier was adorable and fun. I look forward to going back
• AA

  Afaq Amjad

  Aug 26, 2026
  5.0
  I walked in with my friends and the person at the front of the store alishna was very welcoming and we didn’t know what we were doing but she showed a lot of genuineness and we saw she cared more about her clients rather than making sales , nice one sephora niagara 😎😎😎will be coming back soon.
• NJ

  Nikki J

  Aug 24, 2026
  3.0
  Went to Sephora to purchase a couple of items. The first lady was helpful with recommendations and choosing the right shade. However, when I got to the cashier, she was friendly and chatty with the customers before and after me, but became noticeably quiet when it was my turn. I work in customer service myself, so I noticed the difference. I had to say, “Have a great day,” to give her the benefit of the doubt, but all she responded was, “You too,” while looking down. As someone from a minority group, I couldn’t help but wonder if I was treated differently because of my race. I truly hope that wasn’t the case, but the experience left me wondering.
• KB

  Kunal B

  Aug 19, 2026
  5.0
  I recently visited Sephora and unfortunately received a defective product. However, my experience turned around completely thanks to Chioma, who assisted me at the store. She was incredibly helpful, professional, and quickly processed an exchange for me without any hassle. Her attentiveness and genuine care made what could have been a frustrating situation feel easy and stress-free. It’s employees like Chioma who make all the difference in customer experience. Thank you for going above and beyond , truly appreciated!
• TN

  Tavia newallo-smith

  Aug 5, 2026
  5.0
  I had such a wonderful experience with Victoria at Sephora. From the moment she started helping me, I never once felt rushed or like “just another customer.” She was so patient and took the time to get to know exactly what I was looking for before recommending something new to add to my skincare and beauty routine. What stood out to me most was how comfortable she made me feel. She treated me with the same warmth and care you would expect from a good friend, and that made the whole experience so enjoyable. It’s rare to come across someone who is not only knowledgeable but also so sincere and invested in helping others. Thank you, Victoria, for making my visit such a positive one. Your professionalism and genuine care did not go unnoticed. I’ll definitely be hoping that kind of shopping experience again in the future because the service you provided was truly top class. Sephora is lucky to have someone like you on their team!