This profile is uncertified and using publicly sourced data
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Business Details
About
Day SpaSpaHair Removal ServiceMassage SpaMedical SpaNail SalonTanning Salon
The Petite Retreat is in a charming Old English Tudor home located in Niagara Falls, Ontario and was created to offer the ultimate experience in relaxation and tranquility. A place that combines the serenity of private surroundings, with advanced skin care and therapeutic spa services.
The spa experience is a personal one that is designed to meet the individual goals of our guests. We insist upon and believe in building our business through superior service. We strive to make every service we perform extra ordinary beyond anything else.
Location
Hours
MondayClosed
Tuesday10:00 AM - 7:00 PM
WednesdayClosed
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.