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SEPHORA

3.5
(154 reviews)

Business Details

7555 MONTROSE RD, NIAGARA FALLS, ON
L2H 2E9, Canada
(365) 601-4800
https://www.sephora.com/happening/stores/niagara-square

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

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Location

SEPHORA
7555 MONTROSE RD, NIAGARA FALLS, ON
L2H 2E9, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM

Reviews

3.5
154 reviews
5 stars
90
4 stars
6
3 stars
4
2 stars
5
1 star
49
  • AK
    Anjum Khan
    Apr 24, 2026
    5.0
    I recently stopped at my local Sephora to get some hair care products , i was greeted warmly by Sephora reps. Melina was very kind and attentive to all my question and concerns and she gave me very professional advice regarding different products. She also was gave me couple of samples of new products to try before committing to full size products , thanks Malina !
  • KF
    k figgy
    Apr 19, 2026
    1.0
    It's amazing how many poor reviews and 1-star ratings and customer feedback is given for this particular location and yet whomever actually owns and operates this store, just chooses to ignore it and continues to keep hiring the most ignorant low hanging fruit as their employees. The people who work there are rude and absolutely lazy, with the exception of the British or Australian lady, who is a new face, she is actually great.—How about hiring several more like her, which will automatically fix the issue most of your customers are regularly having at this location. I mean, why would you want to pay for employees who stand around and gossip with each other and don't do their job? It truly is an easy fix... it's not hard to just have better standards for your store, that's all.
  • PS
    Petal See
    Apr 18, 2026
    1.0
    Felt the need to leave a review after leaving very disappointed and judged! Went into the store, was not greeted. Tried to find my way around for the items I wanted to purchase. I finally asked for help and was pointed in the direction of where one of the items I was inquiring about. I still could not find it the item and looked for an associate to help me. I came around one associate not sure what her name was (no name tag). Red liquid lipstick on. Asked if she can help me find a few items that was saved in my app cart. She did not seem to want to help but escorted me to direction the hair product I needed was. Did not show me where it was, told me its here. She stated someone will come and help you. Why would she need someone to come and help me find several items I needed when I initially went to her for help. Associate Page saw me and asked if I was doing ok. She then proceeded to help me find all my items and was very pleasant Proceeded to the check out. Rola was the one who rang me out. Did not greeted me nor after the transaction said anything. Handed my receipt and it was left as that. Very disappointed with this location.
  • SM
    Stephanie Melnyk
    Apr 18, 2026
    1.0
    I used to love shopping at this location however not anymore. There is always a ton of staff standing around but never doing too much or they are talking to each other. I needed help today with a product but two staff members just stood there with very to little input. I asked about different shades etc and its like they could not be bothered to actually assist. I find it super disappointing as I have been a repeat customer here since it opened. I guess I will just take my business to the Pen or the Niagara outlets.
  • TA
    Tishayne J Armstrong
    Apr 17, 2026
    5.0
    🙏🏾Amazing store that has everything especially that hair pick I want so I can pick my hair without the hair pick breaking. The hair pick that Tracee Ellis Ross made that one I love even way better than the hair picks out there that breaks. The people there are so respectful, kind, helpful, have a big heart also they appreciate others including everyone that stops by! Im gonna stop by for sure and check on the people there then buy that hair pick I been wanting😂😁🥹🙏🏾💯.

Frequently Asked Questions About SEPHORA

What are the standard operating hours for SEPHORA in Niagara Falls?

SEPHORA in Niagara Falls is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Does SEPHORA offer in-store and curbside pickup services?

Yes, SEPHORA offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.

Brand Certified Facts from SEPHORA

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Certified May 17, 2026Yext Knowledge Graph
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