SEPHORA

Reviews

• II

  Ishmita

  2 days ago
  5.0
  I booked my makeup services with sephora square one on 11th October , for a wedding reception event . I only booked for $60 Full face , Zuha was my makeup artist and she did a great job . I kept getting compliments through out the night , The makeup was flawless for more than 8 hours . I highly recommend booking with her , Thank you Zuha ☺️
• PK

  Palwinder Kaur

  5 days ago
  1.0
  I visited this Sephora location today, and overall, everything was good. All the staff members were very nice and polite, except for one employee working in the perfume and fragrance section. Around 6 PM, I witnessed an uncomfortable incident involving this employee and two female customers. The customers were having a personal conversation while comparing perfume prices with other sellers. The employee was standing nearby, listening to their conversation, and suddenly interrupted them by asking, “What did you say?” Her tone and manner came across as rude and aggressive. I was genuinely shocked by this behavior. Customers should feel comfortable having a private conversation without being unnecessarily interrupted or questioned in an intimidating manner, especially when they have done nothing wrong. While the rest of the staff provided good service, this particular interaction was disappointing and did not reflect the level of professionalism and customer service I would expect from a well-known brand like Sephora. I hope management takes this feedback seriously and reminds staff of the importance of treating every customer with courtesy, professionalism, and respecT
• DT

  Daria Tomashevskaya

  5 days ago
  1.0
  Came in 2 years ago to pick up some items for my skin.The store was dirty and they didn’t have many items available.While looking for my items two men dressed in regular clothing kept following me around and when I confronted them they said they were not following me.Turns out they were security.I felt very uncomfortable being followed by grown men as a young woman.No one offered to help me and with the low amount of items they had I couldn’t find anything .As I was leaving there was a third guy at the door and he tried to tell me to open my bag so they can search me??I opened it and showed them I had nothing but was very angry and offended by the situation so I went back in and tried to speak to a manager.I explained the whole situation and said I felt harassed unhelped and prejudiced against—she responded rudely saying she told them to follow me because I “looked suspicious “(I was wearing sports clothing as I’m a coach and came in after work) and then the security who searched me tried to say he took an item from me that I “stole”.I was in shock and asked them to check the cameras which they refused because they knew they were in the wrong.Absolutely disgusting location.This was a while ago and I called corporate and haven’t been back since.The manager was a heavy brown lady and the security was an Indian man and a black guy.Honestly steer clear.
• 1G

  1057 Charu goel

  6 days ago
  1.0
  Extremely disappointing experience at Sephora Square One on October 9. We were shopping for wedding makeup and taking our time exploring products when an employee named Neiha made us uncomfortable, accused us of being rude, and threatened to have us escorted out. The manager’s comments about people stealing raised serious concerns about racial profiling, and security continued following us while we shopped. Despite this humiliating treatment, we remained respectful and ended up making purchases totaling $653.49. We came as paying customers, not suspects. No one deserves to feel judged, intimidated, or discriminated against while shopping. Absolutely unacceptable!
• NA

  Noor Ahmed

  Sep 27, 2026
  1.0
  Just as I approached an employee to ask for help, she bluntly said, “I’m on my break.” It wasn’t even what she said, but HOW she said it—so rude, angry, and with a whole lot of attitude 😭. I didn’t know Sephora hired unhinged people with anger issues or attitude issues. Like girl, if you’re on break, that’s completely fine, but why are you walking around the store as if you’re working? And at the very least, how hard is it to politely say, “Sorry, I’m on my break right now, but another employee can help you”? Instead, she spoke to me like we were in the middle of an argument. No basic courtesy whatsoever. I didn’t get her name, but this happened on Saturday, September 26, 2026, at around 5 p.m. She had short, dark curly hair. I don’t know who you guys are hiring, but some of the customer service seriously needs work 😂 Honestly, just shop online. The store was extremely busy and disorganized, and in my experience, the staff were unhelpful.

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