Lush Cosmetics Masonville Place

Reviews

• FS

  Frank Schindler

  Jul 2, 2026
  5.0
  Was so happy to see Badtz Maru here. Girlfriend is a huge fan.
• KH

  Kody Hesketh

  Jun 22, 2026
  5.0
  Ive been shopping at this lush store for about a year now while I was abroad here and this store has been absolutely AMAZING. Every time ive been in, the staff have always been super friendly and kind, and have always helped me out with everything I needed! The service is seriously one of the best ive ever seen from any store, and ive gotten pretty much all my soaps / skincare stuff from here because of it. The selection and the products are always of amazing quality and overall the store is lovely and I hope I can come back some day!!
• AF

  Alexander Friesen

  Apr 12, 2026
  2.0
  I came in earlier today because I was trying to find the facial moisturizer that smelled exactly like the one I had a sample of. It was labelled skins shangri la by the employee at the toronto Eaton center location. She even talked about how it had a newer version but she gave me a sample of the non-preserved one and it was perfect. When I went in today I found the exact lotion, but it smelled entirely different. It wasnt the "try me!" Bottle that made it smell weird- it was just the preserved version I assume because it STAAAANK. I asked the employee if maybe my sample from toronto was labeled wrong because there was no way the moisturizer sample I had was the same as that. I gave her the sample to smell it to compare it, and she went to the back to ask another employee on their opinion and she said the sample was actually the gorgeous moisturizer- but it still smelled nothing like it. She insisted it was so I got a sample to take home. It stinks the same way the new preserved skins shangri la does! There was absolutely no planet where anyone could smell the sample I got from toronto lush and compare it to the lotions I was suggested and think it smelled even a little similar. I'm mostly just frustrated because the employee didn't seem to actually know much about the products. She wasn't very helpful and I felt like a nuisance. If she's a new employee then another should've assisted her
• NM

  nicole mendonca

  Mar 20, 2026
  5.0
  literally the nicest people working friday march 20 at 5:30pm. u guys were amazing! thank you
• SS

  sweater sweater

  Oct 23, 2025
  5.0
  Dina was SO friendly and helpful! I was getting Christmas gifts and she talked to me about what my friend likes. I'm confident I got the BEST gifts for my friend because of Dina's help. She asked specific questions and made me feel like she truly wants my friend to be happy with what I give her. Then to top it all off, she asked if I wanted a cute Christmas tag as well for whenever I wrap it all. Dina's great, and I got the FULL Lush experience today!

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