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Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location):
1. Enter from Kingsway Dr.
2. Look for Sephora's curbside pickup signs
3. Park in designated space
We can't wait to see you!
Harry helped me toady. I was confused choosing a fragrence. Approached me asked me what I was looking for and helped me decide which one would be best for me. He was friendly and gave good advice.
HP
H P
May 4, 2026
1.0
The eyeliner pencil is half empty—it’s just a Sephora name, but the brand is trash.”
CL
Caitlinkmmmzmmznzb leishman
May 2, 2026
5.0
Hizani G did my makeup today... you gotta understand that I don't typically do make up but wanna try and she was so helpful and her service helped me find my perfect foundation shade as well give me great pointers on hydration and doing the perfect look... Thanks girl
PS
Pooja Sardaana
Apr 22, 2026
1.0
I had a very disappointing experience with this store due to incorrect and misleading information. When I asked about the last day to return an item, I was clearly told it was the 22nd. However, when I went to the store, they refused the return and said the last day was actually the 21st.I just tried the product it was not used but open
This kind of miscommunication is unacceptable and feels intentionally misleading. Customers rely on accurate information when making purchase decisions, and changing the return date at the time of return creates a very frustrating experience.
I only used the product once and intended to return it within the timeframe I was given, but was denied unfairly. This reflects poorly on the store’s customer service and transparency.
I would strongly recommend better staff training and clear, consistent communication to avoid situations like this in the future.
KL
kelly lucas
Apr 22, 2026
3.0
I received my online order quickly but the free samples I selected were not sent, and items that were sent were not at all even close to my selected options. I know the idea of them being "free", I shouldn't say anything about them, but noting is free! They sent me face cream for KIDS! The sephora experience has declined for me.
What are the regular store hours for SEPHORA in Kitchener?
SEPHORA in Kitchener is open from 10:00 AM to 9:00 PM Monday through Friday, 10:00 AM to 6:00 PM on Saturdays, and 11:00 AM to 5:00 PM on Sundays.
Does SEPHORA offer in-store and curbside pickup options?
Yes, SEPHORA offers both in-store pickup and curbside pickup for online orders, along with same-day delivery services.
What brands are available at SEPHORA in Kitchener?
SEPHORA in Kitchener carries popular brands such as Fenty Beauty by Rihanna, Drunk Elephant, Anastasia Beverly Hills, Chanel, Dior, and many more.
Which languages are supported at SEPHORA Kitchener?
SEPHORA Kitchener staff can assist customers in English, Spanish, French, Chinese, Japanese, and Korean.
How can I place an order online for SEPHORA Kitchener?
You can place an order online through SEPHORA's website at https://www.sephora.com/happening/stores/kitchener.
Does SEPHORA Kitchener require appointments for shopping?
No, appointments are not required for shopping at SEPHORA Kitchener; customers can visit during regular store hours.
What should I know about curbside pickup at SEPHORA Kitchener?
For curbside pickup, enter from Kingsway Dr., look for SEPHORA’s curbside pickup signs, and park in the designated space. This service availability may vary by location.
Are there any nearby places to grab a smoothie or juice after visiting SEPHORA?
Yes, Booster Juice is located nearby and offers smoothie and juice options perfect for a refreshing break after your shopping trip.
Can I visit a nail salon close to SEPHORA after my shopping?
Yes, Nails for You, a nail salon and beauty salon, is located nearby where you can get nail care services after visiting SEPHORA.
Where can I find dining options near SEPHORA Kitchener?
Nearby dining options include Dairy Queen for ice cream and fast food as well as A&W Canada and Booster Juice for fast and casual meals and drinks.
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