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SEPHORA

3.8
(209 reviews)

Business Details

435 STONE ROAD WEST, GUELPH, ON
N1G 2X6, Canada
(289) 768-0368

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora STONE ROAD MALL, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like KAYALI, dae, Glossier, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

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Location

SEPHORA
435 STONE ROAD WEST, GUELPH, ON
N1G 2X6, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
10/12/202610:00 AM - 9:00 PM
11/27/202610:00 AM - 9:00 PM
12/24/202610:00 AM - 9:00 PM
12/25/202610:00 AM - 9:00 PM
12/26/202610:00 AM - 6:00 PM
12/31/202610:00 AM - 9:00 PM
1/1/202710:00 AM - 9:00 PM

Reviews

3.8
209 reviews
5 stars
134
4 stars
12
3 stars
5
2 stars
9
1 star
49
  • ME
    Mary Egan
    Sep 26, 2026
    1.0
    I went here with the intention of spending some money but just left because I was so annoyed. Twice in the span of five minutes an employee helping two other ladies shoved her way in front of me and my husband to show them the product I was browsing without acknowledging us. Totally fair if you want to grab something quick, but to just shove someone out of the way and stand in their space just talking is gross. Learn to say excuse me.
  • SB
    Shirin Baghchi
    Sep 19, 2026
    1.0
    Very disappointing experience. I asked for a foundation sample so I could properly test the shade and formula before purchasing. When I opened the container, I was shocked to see only a few tiny smears of foundation at the bottom — barely enough for even one proper application. I completely understand that samples are complimentary and should be small, but there should at least be enough product to actually test the foundation. I’ve attached photos because the amount speaks for itself. I found this quite offensive and honestly felt disrespected as a customer, especially considering that I also purchased a concealer from the same brand during the same visit. This is not the level of customer service I expect from Sephora.
  • TL
    Tracy Le
    Sep 16, 2026
    5.0
    Great customer service, helpful staff, quick cashier
  • SS
    S Savoury
    Sep 12, 2026
    5.0
    I recently visited this location to purchase a new foundation. I was greeted well by staff at the front, I was able to get shade match for the brands I was interested in, also the device showed the health of my skin. I must say going to Sephora when it’s not overly busy I truly enjoyed browsing and being assisted by a lovely, beautiful and kind assistant Madison!!!🥰🥰she made the experience much more enjoyable. She has an eye for makeup because guess what today’s Saturday Sept 12 and I wore the ester lauder 7W1 and the CT blush berry glow, my husband said what are you wearing today I look amazing not the usually oily greasy look I have by end of day!!! And the shade matched perfectly to my skin tone. Thanks Madison!!!
  • ZM
    Zachary Mahn
    Aug 30, 2026
    1.0
    Every time I went to this store, while trying just a few fragrances to choose from, an assistant would come and ask if everything was fine. Not in a comfortable way, like just a check-in, but they suddenly came out of nowhere as if they wanted to catch me! This led me to leave the store before being able to decide and do my shopping. It's so weird to me how Sephora doesn't teach their customer service that not everyone is comfortable being asked every few minutes, and in a sudden way that feels disrespectful. Because of this experience that happened every time, I will never go to Sephora, at least not this one. Another experience was that this store did not have a foundation I was looking for, which other Sephora stores do have.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA on weekdays?

SEPHORA is open from 10:00 AM to 9:00 PM Monday through Friday.

Does SEPHORA offer any special holiday hours?

Yes, SEPHORA has special holiday hours, for example, open 8:00 AM to 8:00 PM on November 28, closed on December 25, and varied hours on other holidays.

Brand Certified Facts from SEPHORA

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Certified October 11, 2026Yext Knowledge Graph
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