SEPHORA

Reviews

• TB

  Tayler Brasil

  3 days ago
  5.0
  I had such a great experience at Sephora thanks to Marissa! She was incredibly kind, helpful, and knowledgeable, and made the whole experience so easy and enjoyable. She took the time to listen to what I was looking for and was so helpful with her recommendations. You can tell she genuinely cares about helping her customers and making sure they leave happy. Thank you sooooo much, Vanessa, for all your help! You are amazinggggg and deserve a raise🫶🫶
• CB

  Colleen Bennett

  Sep 26, 2026
  5.0
  I had such an amazing experience at Sephora with Gracie. It was my niece's wedding and I decided to get my makeup professionally done. Gracie did my makeup and did an amazing job. I highly recommend her. She was very friendly and is amazing at what she does. The whole team at the Cambridge Sephora are very friendly and the girls kept coming over and chatting with me. I highly recommend Gracie for your special occasions.
• TE

  Terri Eakins

  Sep 24, 2026
  1.0
  Horrible not only is the store dirty and disorganized but I asked three people for help and was told to go to the back of the store. So when I found a another clerk at the back and asked if she was managment her response was yes one of the managment staff and the reason her staff was so rude up front was because they were going through alot? Lmao what were they going through? I proceed to ask for help with a item and she has to google it and ask another staff member. I had about 100 worth of products in my hand and was looking for another 100 more and decided I would make my purchases at another location. Worst customer service and sephora I have ever been too.
• AG

  Angeli G

  Sep 24, 2026
  2.0
  I went for exchanging the items and the two ladies at front welcomed me very kind and sweet. But then when I went to cash counter Marissa was there who was helping me with exchanging the items as she verified the items and approved the exchange and then i had my toddler with me as she wanted to hold the items I was buying in exchange and then she found out this is not the item I am looking to buy so I have to grab that from kid to put it back on counter and then she said can you wipe as there was something sticky on the box and I asked what’s this then rudely she said it’s your baby’s spit, as far I was watching she didn’t put in mouth. I don’t mind wiping or cleaning that. But I felt bad how she was making weird faces to my baby or me like she doesn’t want to provide service to us. I don’t like this behaviour being in customer service this is not acceptable. Honestly, I have heard so bad about this location and I never visit this location. Today it was my only option to exchange the items. And I won’t recommend this.
• KY

  Kavita Yojadath

  Sep 6, 2026
  5.0
  Thank you for helping me out find what like be grateful and helpful good job next time