SEPHORA

Reviews

• AA

  Azul

  Jun 24, 2026
  2.0
  Probably one of the most heartbreaking experiences I’ve ever had shopping. I’ve come in here a couple times and there’s usually a really sweet girl who helps me out but she wasn’t there today. I think in my entire time being in the store which was roughly 25 minutes, I saw 5 employees (I could be mistaken.) and not once was I greeted or asked if I needed help. I watched people come and go and receive help or even hello’s but I tried not to get too worked up over it. I watched someone restocking perfumes, two employees chatting, etc. Eventually, I left to go sit on a bench to answer my own questions that I had. I walked back in and browsed some more, still no hello but it wasn’t expected at this point. I watched someone walk in and I was an aisle over and I hear an employee immediately ask her how she was doing and then proceeded to help her with her questions. I finally picked up a product and as I am deciding if I want to grab anything else, I hear the sound of feet dragging, walking slowly in my direction, almost hesitating. A lady asked if I needed help but at this point I had the product I decided on and once I was checked out, she slid the bag over the counter to me and didn’t have even a dialogue exchange. On my way out, another employee was standing around and waved me out with a smile but after spending a total of 40 minutes and receiving help from someone who seemed like she didn’t want to help, I was very sad. I have never experienced something like this. It could have been a bad day or maybe I didn’t seem like I needed the help, but in my previous experiences, I have always been greeted, offered help, and/or just had conversations. I just felt this experience needed to be shared.
• KC

  Kendra Caron

  Jun 11, 2026
  1.0
  First time shopping for myself in this store and not a great experience, employees had AirPods in and I was asked by an employee “can you schooch” with a hand wave to walk by even though I was off to the side in an empty isle. I’m not one to complain, just wanted to share because it was such a weird experience
• EM

  Emily McCue

  May 23, 2026
  5.0
  I had a good experience today with a sales associate named Megan. I came in looking for some eye pads to help with hydration. Megan showed me a few options and even let me try one out to see how I liked it. She was very knowledgeable about ingredients and was able to explain how the eye pads work as I’ve never used them before. Thanks Megan!
• CP

  Cheyenne Price

  May 15, 2026
  5.0
  Dove is the best! They helped me pick some really good glitter cause I wanted to shine like a disco ball. I’d come just for Doves help!
• JL

  Julie Labadie

  Apr 26, 2026
  5.0
  Best Sephora experience! Leighton was the absolute sweetest and extremely helpful! Suuper knowledgeable and helped me with an entire skincare routine! The team took their time, were extra patient and welcoming. So grateful!