SEPHORA

Reviews

• LM

  Laura McEachern

  May 12, 2026
  5.0
  Very large selection of high quality products, bright and clean store. Nick was very helpful and had high expertise in the products they carry. He listened to my requests in what I was looking for in a product and helped me to find suitable options. He took the time to try on different colours to ensure a seamless match. He made what could have been a stressful situation of trying to navigate all the options into a much more pleasant experience. Thank you again Nick, I appreciate your assistance today!
• ED

  Elise K. David

  May 1, 2026
  5.0
  Didn’t get greeted / acknowledged at the door by the two staff chatting with each other, so I was ready to do my shopping experience solo, until K’Aliyah approached me. Girl just made my day! Thanks for taking the time to listen to my needs and pointing me in the right direction. 10/10.
• HG

  Heather Greene

  Apr 25, 2026
  1.0
  I had a disappointing experience going to Sephora Ajax on Friday 25-April. Wanted to purchase Ordinary products and was asking a sales associate on advice. Instead of recommending Ordinary products that I requested, was attempting very hard to upsell me on $100+ products. I was not interested in the recommendations as I wanted a specific product from the Ordinary brand line. Instead of taking my reasoning for it, the sales associate didn’t seem very interested and only want to push a higher price point. At times, the customer wants a specific item and not something more expensive. Once again, voiced that I was not interested and the sales associate ended up walking away without even getting my original question answered. This is very unprofessional and a turn off from returning in future.
• DT

  Dhruv Thakkar

  Apr 21, 2026
  1.0
  We visited the store today and had a disappointing experience. We asked an associate for assistance and were told someone would come to help, but no one showed up. Eventually, I had to look for help myself. Later, when we inquired about an item, we were told it would be checked in the back. However, after checking, the associate began assisting another customer without providing us with any update or response.
• AA

  AH

  Apr 18, 2026
  5.0
  I went to exchange something on Thursday. The staff was lovely and helpful even with the store being busy. The sales girl who checked me out was very cheerful even though she was very pregnant!! And I'm not guessing she told me lol

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