SEPHORA

Reviews

• JM

  Jasmine Mae

  6 days ago
  3.0
  Went here to buy a couple things and Jasmine and Dwanique were very knowledgeable and kind! I had to return an UNOPENED AND UNUSED foundation a couple days later (Aug 22 at 10am) as I wanted a different one but the lady at the counter treated me as if I was an inconvenience. Not impressed by this. Next staff meeting please teach your people to handle returns with lots of patience for the patrons and some COMPASSION.
• NK

  Neha KC

  Aug 21, 2026
  5.0
  I went to Sephora with my sister to purchase some skin care products. Customer service was really nice as Himani was very helpful by recommending and picking out some products for our skin. She was very sweet and friendly towards us.
• RB

  Reem and Bugi

  Aug 21, 2026
  5.0
  Visiting Sephora Halifax was a delightful experience. The pleasant aroma immediately set the tone, and the staff were incredibly friendly and attentive. They genuinely cared about their customers and were eager to help them find the perfect products. Their patience and focus were truly impressive. When it came time to pay, I was fortunate to encounter Katherine, a cheerful and knowledgeable associate. She made my day by not only assisting me with my purchase but also providing valuable advice on my points. Overall, the staff at Sephora Halifax are truly amazing.
• EA

  Edwin ADOO

  Aug 17, 2026
  5.0
  Always my go-to spot whenever I need to pick up a new cologne, and my wife does the exact same for her beauty needs because of the massive collection of brands they carry. On our recent visit, she was looking to replenish some of her makeup products and was assisted by a skincare attendant named Bailey. Saying she was amazing is an understatement. Bailey went above and beyond, taking the time to make sure every single product she recommended was a perfect fit for my wife. It was incredible customer service, and it made an already great shopping experience even better!
• KK

  KK

  Jul 25, 2026
  1.0
  We have been shopping at this Sephora location for a long time and have always had positive experiences. But but our visit yesterday we came in to get help finding the right foundation shade and our experience was very disappointing. We approached one of the sales associates Manpreet for assistance but she had a very unfriendly attitude. She didn’t greet us or make any effort to help us properly. After our interaction she walked over to her colleague Himani and appeared to be talking about us. As soon as we came closer they stopped talking and her colleague also kept giving us uncomfortable looks which made us feel very unwelcome. This is the first time we have experienced such unprofessional and disrespectful behavior from a staff member at your store. The rest of your team has always been friendly, welcoming, and happy to help, which is why this experience stood out so much. We understand that one employee does not represent the entire team but a negative attitude like this can affect the company’s reputation and leave loyal customers feeling uncomfortable. We hope this feedback is taken seriously so future customers continue to receive the excellent service we’ve come to expect from Sephora.