Feeling good is always a good look! Benefit at Macy's Northridge , we’ve got all the goods for newbies, pros & everyone in between. Need a service? We do that too! As the #1 Brow Brand Worldwide, we've got you covered—from brow shaping and lamination to pore pampering and more.
Details
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksAvailable
RestroomAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Benefit Cosmetics BrowBar • Apr 12, 2026
Certified by Benefit Cosmetics BrowBar • Apr 12, 2026
MondayClosed
TuesdayClosed
WednesdayClosed
Thursday12:00 PM - 6:00 PM
Friday12:00 PM - 6:00 PM
Saturday12:00 PM - 6:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.8
48 reviews
5 stars
45
4 stars0
3 stars0
2 stars0
1 star
3
NF
Nancy Franco
Jan 24, 2026
5.0
I was in need of major help today to find the right tool/makeup and Lauryn was my eyebrow savior! Thank you! You were so patient, professional and super helpful.
CK
Catie Kovelman
Jan 12, 2026
1.0
Vivian does decent work, but I'll never come back again due to how unprofessional she is. Twice now she has wasted my time by being significantly late to my appointments (over 15 minutes) with no apology or warning and has been pushy about buying other Benefit products and preaching about how I should be living my life differently when she really knows nothing about me. She just makes me feel awkward when she does that and is hard to talk to.
On two of the three visits I tried with her, she has stopped my service in the middle to pause and talk to her friends that also work at Macy's - including hugging other people when her hands are supposed to be sanitized to touch my face. Like it's cold and flu season, can we not? Not only is she wasting my time again when she does this, but she is putting my health at risk.
I'll probably stay a Benefit client, but I will never come back to this location as long as Vivian is the only option.
CC
Chela
Dec 18, 2025
5.0
Very good customer service
JG
Julissa Garcia
Nov 29, 2025
5.0
I always get a wax with Vivian and recently we tried the tint and wax, and she truly does such an amazing job! (The tint looks even better after the first wash) She takes the time to map out what she will do and even offers to fill them after. Love the above and beyond service!
BJ
Brooke Johnson
Nov 17, 2025
1.0
Made a same day appointment for 12:15, waited until 12:25 with no sign of the waxer, so I left. Highly unprofessional, but it sounded like a common occurrence when I asked another employee. I wouldn't waste your time.
Frequently Asked Questions About Benefit Cosmetics BrowBar
WHAT’S INCLUDED IN MY BENEFIT BROW SERVICE?
Each Benefit experience is unique to YOU and your needs. Your Brow &
Beauty Expert (BBE) will kick things off with an in-depth consultation to
ensure you walk out feeling (and looking!) great. Our personalized Brow
Mapping allows you to see which hairs need to go and which need
to grow to achieve I'm-actually-obsessed brows. At the end of the service,
your BBE will wrap things up by styling your brows, so you’ll be ready to
take ’em out and show ’em off.
WHAT IS BROW MAPPING?
Our personalized Brow Mapping technique helps find where the brow
should start, arch, and end, and spots any hairs that need to be removed.
This process ensures you’re not just getting any ol’ brow shape, you’re
getting the brow shape that’s right for you. Once you've mapped out your
shape, your Brow & Beauty Expert will work with you to achieve that shape
through a service, product, or both.
HOW SHOULD I PREPARE FOR MY UPCOMING BEAUTY SERVICE?
Brow Lamination services: If you have allergies to hair dye or perming
solutions, you must have a 24-hour patch test* before receiving a
lamination service. Swing by your local Benefit to get one, no appointment
required. Make sure you haven't had a brow lamination within the 6 weeks
prior to your appointment.
*48 hours in some countries
I’M RUNNING LATE. WHAT’S YOUR LATE POLICY?
We get it, things happen! We’ll do our best to accommodate. However, if
you’re more than 5 minutes late for your appointment, your spot may be
given to another customer.
WHAT AGE DO I NEED TO BE TO RECEIVE A BEAUTY SERVICE?
Refer to the age minimum when booking to see whether you’ll need a
parent or guardian present at the time of appointment to give consent for
the service.
DO I NEED TO MAKE AN APPOINTMENT?
Appointments are recommended, but we do accept walk-ins.
I DON’T LIVE NEAR A BENEFIT BOUTIQUE, BUT MY BROWS COULD USE
SOME LOVE. WHERE CAN I GET A BEAUTY SERVICE DONE?
We have 5,000+ Brow & Beauty Experts around the world who can’t WAIT to
give you brows that wow, show your lashes some love, and pamper your
pores. Visit our Store Locator to find your nearest Benefit services location.
What kind of beauty services does Benefit Cosmetics BrowBar at Macy's Northridge offer?
They offer brow shaping, brow lamination, pore pampering, waxing services including brow, lip, and chin wax, lash application, and threading.
Do I need an appointment to visit Benefit Cosmetics BrowBar at Macy's Northridge?
Appointments are recommended, but walk-ins are also accepted.
What is Brow Mapping and how does it help my brows?
Brow Mapping is a personalized technique to find the ideal start, arch, and end points of your brow and identify hairs to remove for your perfect brow shape.
What are the operating hours of Benefit Cosmetics BrowBar at Macy's Northridge?
They are open Thursday through Sunday from 12:00 PM to 6:00 PM, and closed Monday through Wednesday.
What payment methods are accepted at Benefit Cosmetics BrowBar?
They accept American Express, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What should I do to prepare for a brow lamination service?
If you have allergies to hair dye or perming solutions, you need a 24-hour patch test before the service. Also, make sure you haven't had a brow lamination within the 6 weeks prior.
What is the late policy at Benefit Cosmetics BrowBar at Macy's Northridge?
If you are more than 5 minutes late, your appointment spot may be given to another customer, though they try to accommodate late arrivals.
Are there other beauty salons nearby if I want alternative options?
Yes, nearby places include ILASHESYOU and Plushed Beauty, both beauty salons offering professional beauty services.
What nearby stores can I visit for women's fashion before or after my appointment?
Charlotte Russe is a nearby women's clothing and fashion accessories store located close to Benefit Cosmetics BrowBar.
Where can I get a coffee or a quick snack near Benefit Cosmetics BrowBar at Macy's Northridge?
Cafe Nieve and Auntie Anne's Pretzels are nearby options for coffee, tea, and snacks.
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