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Benefit Cosmetics BrowBar

4.8
(48 reviews)

Business Details

9301 Tampa Avenue Macy's, Northridge, CA
91324, United States
(818) 885-6611
https://browbars.benefitcosmetics.com/us/ca/northridge/9301-tampa-avenue-macys

About

Waxing Hair Removal SalonCosmetics StoreBeauty SalonBenefit Cosmetics
Feeling good is always a good look! Benefit at Macy's Northridge , we’ve got all the goods for newbies, pros & everyone in between. Need a service? We do that too! As the #1 Brow Brand Worldwide, we've got you covered—from brow shaping and lamination to pore pampering and more.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Benefit Cosmetics BrowBar
9301 Tampa Avenue Macy's, Northridge, CA
91324, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
Thursday12:00 PM - 6:00 PM
Friday12:00 PM - 6:00 PM
Saturday12:00 PM - 6:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

4.8
48 reviews
5 stars
45
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • NF
    Nancy Franco
    Jan 24, 2026
    5.0
    I was in need of major help today to find the right tool/makeup and Lauryn was my eyebrow savior! Thank you! You were so patient, professional and super helpful.
  • CK
    Catie Kovelman
    Jan 12, 2026
    1.0
    Vivian does decent work, but I'll never come back again due to how unprofessional she is. Twice now she has wasted my time by being significantly late to my appointments (over 15 minutes) with no apology or warning and has been pushy about buying other Benefit products and preaching about how I should be living my life differently when she really knows nothing about me. She just makes me feel awkward when she does that and is hard to talk to. On two of the three visits I tried with her, she has stopped my service in the middle to pause and talk to her friends that also work at Macy's - including hugging other people when her hands are supposed to be sanitized to touch my face. Like it's cold and flu season, can we not? Not only is she wasting my time again when she does this, but she is putting my health at risk. I'll probably stay a Benefit client, but I will never come back to this location as long as Vivian is the only option.
  • CC
    Chela
    Dec 18, 2025
    5.0
    Very good customer service
  • JG
    Julissa Garcia
    Nov 29, 2025
    5.0
    I always get a wax with Vivian and recently we tried the tint and wax, and she truly does such an amazing job! (The tint looks even better after the first wash) She takes the time to map out what she will do and even offers to fill them after. Love the above and beyond service!
  • BJ
    Brooke Johnson
    Nov 17, 2025
    1.0
    Made a same day appointment for 12:15, waited until 12:25 with no sign of the waxer, so I left. Highly unprofessional, but it sounded like a common occurrence when I asked another employee. I wouldn't waste your time.

Frequently Asked Questions About Benefit Cosmetics BrowBar

WHAT’S INCLUDED IN MY BENEFIT BROW SERVICE?

Each Benefit experience is unique to YOU and your needs. Your Brow & Beauty Expert (BBE) will kick things off with an in-depth consultation to ensure you walk out feeling (and looking!) great. Our personalized Brow Mapping allows you to see which hairs need to go and which need to grow to achieve I'm-actually-obsessed brows. At the end of the service, your BBE will wrap things up by styling your brows, so you’ll be ready to take ’em out and show ’em off.

WHAT IS BROW MAPPING?

Our personalized Brow Mapping technique helps find where the brow should start, arch, and end, and spots any hairs that need to be removed. This process ensures you’re not just getting any ol’ brow shape, you’re getting the brow shape that’s right for you. Once you've mapped out your shape, your Brow & Beauty Expert will work with you to achieve that shape through a service, product, or both.

Brand Certified Facts from Benefit Cosmetics BrowBar

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Certified April 12, 2026Yext Knowledge Graph
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