While many customers praised the friendly and attentive staff, there were notable complaints about poor communication and handling of issues, particularly regarding appointments and service quality.
Quality of Work
Most reviews highlighted the exceptional quality of nail services, with many customers expressing satisfaction with the artistry and durability of their nails.
Cleanliness and Ambiance
The salon is consistently described as clean, modern, and welcoming, contributing to a relaxing experience for customers.
Inconsistency in Service
Some customers reported negative experiences with inexperienced technicians, leading to dissatisfaction with their services, which contrasts with the generally high standards expected.
AL
ariana luna
Dec 4, 2025
1.0
So disappointed I have been coming here for a few years since they open their doors I booked a pedi put down the deposit rushed from a long day at work to make my appointment at 7:00pm on a Thursday I got there 6:50pm the door was locked no one in I thought maybe they were on a break till 7 waited nothing | called no one picked up waited for 20 min no one showed up i emailed never got a response or call back...
GC
Grace Chanslor
Oct 4, 2025
5.0
My experience was perfect in every way. I’m so shy and I appreciate that the manicurist didn’t make me talk much (I never know what to say). She just let me read my articles and relax. She had strong hands and the massage was wonderful. I must remember to bring more cash next time so I can tip her more.
KC
Kescia Græy, DNP, RN, CCRN
Sep 6, 2025
5.0
I had a pleasant and relaxing experience. My attendant was Valentina and she did gave great service.
LN
Lakshmi Nymisha
Aug 9, 2025
1.0
Poor communication and lack of understanding of my request and felt disappointed and had to walk out without any service but still had to pay the full price. The process took too long and caused unnecessary delays in service.
JB
Jocelyn Beavan
Jul 18, 2025
5.0
Perfect nails. They do an exceptional job!!! Angel makes me feel like a superstar the nails are ready for the red carpet!!!!