In the hillside directly behind The Meritage Resort lies Spa Terra, a luxury spa located entirely underground in our 22,000 square foot Estate Wine Cave. The serene subterranean setting features natural stone and copper water walls complemented by Florentine architecture and furnishings. Spa Terra offers a rejuvenating environment unlike any other in the heart of Napa Valley.
The spa includes a relaxation lounge and twelve treatment rooms including our signature couples rooms. Both ladies' and gentlemen's private lounges feature whirlpools, steam grottos and soothing water walls.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.