High above the vibrant energy of downtown Napa, the rooftop spa at Archer Hotel Napa is an inviting day retreat for hotel guests, visitors and locals. The intimate spa (two single treatment rooms and a couple’s room with private shower) offers a signature menu of facials, massages and body treatments — and curated product lines delivered by a seasoned and professional staff. With a treatment, spa guests have access to a water deck with semiprivate cabanas overlooking downtown Napa, access to the hotel’s fitness studio and a satisfying menu from Sky & Vine, Napa Valley’s favorite rooftop bar.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.