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SEPHORA

3.9
(152 reviews)

Business Details

230 DEL MONTE CTR, MONTEREY, CA
93940, United States
(831) 372-1340
https://www.sephora.com/happening/stores/monterey

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

SEPHORA
230 DEL MONTE CTR, MONTEREY, CA
93940, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

3.9
152 reviews
5 stars
83
4 stars
31
3 stars
8
2 stars
5
1 star
25
  • PM
    Priscilla Medrano
    Mar 10, 2026
    1.0
    Poor service. I asked for a specific dior mascara and the staff first said "we dont have it". Later she said, oh wait we have 1 last one. I trusted the staff had gotten me the correct one and did not check bag item by item, as I had purchased several items. I went on vacation for several weeks and came back when I noticed the staff handed me the wrong mascara. I went back to return it approx 2 weeks after their 30 day return policy and they would not return it or exchange it. Bad service. This was the staff fault of giving me wrong item, they should try to help a customer out. Especially if you shop there and dont have a history of returning things. I will never shop at Monterey sephora, both manager and staff are rude.
  • JJ
    Jenny
    Mar 10, 2026
    4.0
    Staff are very helpful and friendly and knowledgeable
  • ON
    Orlando Nell
    Feb 27, 2026
    1.0
    I am beyond disappointed with my experience at this Sephora location. From the moment I walked in, I wasn't even acknowledged—no greeting, nothing. The situation at the registers was even worse. I stood in line behind another customer who eventually gave up and walked out because no one showed up to help. When I finally made it to the front, an associate told me, "I’ll be right there with you," and then proceeded to ignore me for several more minutes. We eventually decided to leave without buying anything. It wasn't until we were halfway out the door that someone finally called out, "Honey, I’ll take care of you now." By then, it was too little, too late. If you value your time, I’d recommend shopping online or going elsewhere. The lack of basic customer service here is shocking.
  • LR
    Loretta R
    Feb 14, 2026
    2.0
    Didn’t enjoy shopping here this afternoon. One member of staff gave me a dirty look when I requested location of a particular product. Ended up finding everything I needed by myself. Made to feel like an inconvenience for entering the store.
  • MA
    M AR
    Jan 9, 2026
    4.0
    Chico pero Con gran variedad

Frequently Asked Questions About SEPHORA

What are the regular store hours for Sephora in Monterey?

Sephora Monterey is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Does Sephora offer in-store pickup and same-day delivery services?

Yes, Sephora offers both in-store pickup and same-day delivery services for convenient shopping.

Brand Certified Facts from SEPHORA

This information is certified by SEPHORA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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