Feedback on customer service is mixed; while many customers praised the friendly and welcoming staff, others reported unprofessional behavior and poor communication, particularly at the front desk.
Treatment Quality
Overall, many customers expressed satisfaction with the quality of treatments, particularly Botox and fillers, but there were notable complaints about inconsistent results and dissatisfaction with specific procedures.
Atmosphere
The spa is frequently described as clean and inviting, contributing to a positive overall experience for many clients.
Staff Professionalism
While several reviews highlighted the professionalism and expertise of specific staff members, there were also complaints about certain injectors lacking skill and not listening to client preferences.
Pricing Concerns
Some customers felt that the pricing was fair and competitive, while others expressed frustration over unexpected costs and perceived upselling during consultations.
CL
Chelsea Leyva
6 days ago
5.0
I had an amazing Botox appointment with injector Melanie and her assistant Brittany!! They made me feel so comfortable and went above and beyond talking me through the procedure and what would suit me best. It was not painful at all, and I’m very excited to see the results. The ladies at the front desk were very nice and welcoming too!!
MM
Margaret
Aug 24, 2025
5.0
I would like to share my wonderful experience, at this medical spa. I have been coming here for about a year now. I get a couple of services done. I get my Botox there. The girls are always sweet to me. I am made to feel special when I'm there. I highly recommend them.
AA
Ashley
Aug 20, 2025
1.0
I recently came here for my usual Botox appointment. I waited to be checked in as one of the girls was on a phone call. There was an older lady also sitting at the front and she didn't even notice me walk in. Or maybe she did. She eventually looked up and greeted me with "Can I help you?" No smile, no good afternoon. I felt as if I was bothering her having to check me in since the other girl was busy next to her. I own a business myself and this looks extremely unprofessional! Me and my sister have been coming here for years for Botox and laser. I would normally not leave a review for a bad greeting but because my mom recently came here as well. She had a consultation with Natalie. Which is the same older lady at the front desk. While my mom felt all the information provided to her was helpful she was made felt uncomfortable after expressing hesitation to make the laser purchase that same day. She said she instantly felt Natalie's demeanor change after she told her she wanted to talk it over with her spouse first. This is just horrible customer service! I genuinely love the nurses here and services and prices provided but first impressions matter!! There are alot of medspas in Modesto, we will be trying other places.
RM
Richard Maddern
Jan 6, 2025
5.0
I recently went to Modesto Aesthetics & Laser and got a Facial with a message, done by Candace. It was fantastic and so relaxing. Almost fell asleep on the table. Ten out of ten would recommend to anyone looking for a relaxing way to make your self feel great and look amazing. Make sure to ask for Candace!
AD
Alexis D
Mar 15, 2021
5.0
Great office and friendly staff. I got my lip filler done with Jonna. She did an AMAZING job. She was professional and knowledgeable. Cant wait for my next visit.
Frequently Asked Questions About Modesto Aesthetics & Laser
What services does Modesto Aesthetics & Laser provide?
Modesto Aesthetics & Laser offers medical spa services including wrinkle reduction, lip augmentation, laser hair removal, dermal fillers, skin rejuvenation, chemical peels, tattoo removal, PRP hair restoration, Botox, and more.
What are the operating hours of Modesto Aesthetics & Laser?
They are open Monday to Wednesday and Friday from 9:00 AM to 5:00 PM, Thursday from 9:00 AM to 7:00 PM, and closed on Saturdays and Sundays.
How can I schedule a consultation at Modesto Aesthetics & Laser?
You can schedule a free consultation by visiting their website at https://www.alcmodesto.com or contacting them via email at contact@ALCModesto.com.
Does Modesto Aesthetics & Laser require appointments?
Yes, appointments are required at Modesto Aesthetics & Laser.
Is there wheelchair access available at Modesto Aesthetics & Laser?
Yes, there is a wheelchair accessible entrance at Modesto Aesthetics & Laser.
What payment options are accepted at Modesto Aesthetics & Laser?
They accept American Express, Cash, MasterCard, and Visa.
Where is Modesto Aesthetics & Laser located?
It is located at 3501 Coffee Rd., Suite 5, Modesto, CA 95355, USA.
What nearby medical services are available around Modesto Aesthetics & Laser?
Nearby medical facilities include Community Psychiatry, Addus HomeCare, and the Central Valley Medical Group pharmacy, which can be useful for additional health and medical needs.
Are there convenient pharmacies close to Modesto Aesthetics & Laser?
Yes, Walgreens, which offers pharmacy and cosmetic supplies, is located nearby for customers needing additional beauty or medical products.
What other businesses are nearby that customers might visit when coming to Modesto Aesthetics & Laser?
Nearby businesses include several insurance agencies like Toste Insurance Services and Nationwide Mutual Insurance Company, as well as multiple real estate agents such as Claudia Valencia and Keller Williams Realty Modesto, making the area a convenient stop for various services.