Sabrina helped me so much finding a good foundation for my event and also helping me find it she said that was in shipment. It was an easy trip and had a great conversation, thanks .
JA
Jennifer Alhaile
Feb 8, 2026
1.0
I guess when your a middle aged lady, they dont care to help you. Alot of the eye pencils I picked up to sample needed to be sharpened, I was looking for a cream....the sample bottles sat empty. Asked about some CC Cream, the lady just told me names. Didnt offer to walk me to them or to find my color. My teenage daughter said " mom they only help people they feel are pretty"
SS
Swetha Sridhar
Jan 23, 2026
5.0
First time shopping at this store and it was such a lovely experience. There was only one person working, and she was incredibly sweet and helpful. She even helped me get a discount by suggesting I add a few more dollars to my order, which I really appreciated.
She also asked if I wanted to receive my birthday gift since I hadn’t gotten one last month such a thoughtful service. Thank you for making my first visit so pleasant!
HT
Henry Tam
Jan 3, 2026
3.0
Came in to pick up online order.. 1st assoc told me to go up front (not being more specific); 2nd assoc I asked, she told me to wait in line.. really!?? Finally, I saw the online pick up kiosk (which they should really make it visible to online pick-up orders).. The person there was helpful..
KD
Khushi Desai
Oct 26, 2025
1.0
No help/customer available, the girl with the red hair streaks was extremely rude I asked her a question and she ignored me lol I’ll gladly go to Ulta then I guess
What are the regular store hours for Sephora at 250 Great Mall Dr, Milpitas?
Sephora is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
When can I pick up my order in-store at Sephora?
In-store pickup is available daily from 12:00 PM to 5:00 PM at Sephora.
Does Sephora offer same-day delivery?
Yes, Sephora offers same-day delivery services.
Do I need an appointment to shop at Sephora?
No, appointments are not required to shop at Sephora.
What types of products does Sephora carry?
Sephora offers a variety of beauty products including makeup, skincare, fragrances, brushes, and hair care products.
How can I contact Sephora at the Great Mall location?
You can reach Sephora at the Great Mall by phone at +1 408-457-6000.
Where can I shop for beauty supplies near Sephora in the Great Mall?
Nearby beauty suppliers include Charlotte Tilbury and Luxury Beauty Store, great options to explore alongside your Sephora visit.
What dining options are available near Sephora at the Great Mall?
You can enjoy dining at nearby places like Red Robin Gourmet Burgers and Brews, Chipotle Mexican Grill, and Fresh Choice salad bar.
Are there other fashion and clothing stores near Sephora at the Great Mall?
Yes, nearby fashion stores include Columbia Sportswear, True Religion, Michael Kors Outlet, and Kate Spade Outlet among others.
Is Sephora accessible via public transit or nearby landmarks?
Sephora is located inside the Great Mall, which is a well-known landmark, making it easy to access via local transit and nearby stores like Vans Outlet and J.Crew Factory for your shopping convenience.
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