Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Millbrae, CA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 979 Broadway Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Millbrae, CA!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
193 reviews
5 stars
104
4 stars
40
3 stars
15
2 stars
8
1 star
26
What are people saying?
AI-generated from recent customer reviews
Haircut Quality
Many customers reported receiving poor haircuts, with several stating it was the worst haircut they ever had, often due to stylists not following instructions.
Staff Performance
While some stylists received praise for their skills, others were criticized for being rushed or unprofessional, leading to inconsistent experiences.
Customer Service
There were complaints about poor customer service, including issues with honoring coupons and unprofessional behavior from staff.
Cleanliness and Environment
The shop was generally described as clean and welcoming, although some customers noted concerns about hygiene practices.
Pricing
Customers found the prices reasonable, but some felt they were too high for the quality of service received.
- JMJosie Martinez6 days ago2.0This was my first time at the Great Clips in Millbrae. I wish i had gone somewhere else. Almost as soon as I sat down i should have left. The Indian Lady that helped me smelled bad and she was sick. I usually carry a mouth cover with me in case i need one, unfortunately i didn't have one so i had to sit thru the haircut smelling her odor and hoping i don't catch what she had.. when i told her what i wanted she insisted i get something else. She was snagging my hair while brushing from top to bottom instead of starting at the bottom and working your way up... She didn't put much effort into my haircut, she was done in 5 minutes.. i won't be going back. Update... I've caught whatever she had and sick in bed now. 😡
- SSSamDec 31, 20251.0WORST HAIRCUT EVER!!!!! My hair was cut by this African-Indian descent woman, Beware of her. Avoid getting a haircut from her. And to Greatclips management, how dare you haven’t remove her there? This is probably the second time it was said here in the review. How come? Have you checked her credentials? Is she an actual stylist??? Because I am telling you SHE DOESNT KNOW HOW TO CUT HAIRS. AVOID. AVOID. AVOID. If you don’t want your hair to be ruined!!!
- JRJulio RosalesOct 9, 20255.0Tom does a great job
- SPSmit PatelOct 5, 20251.0Worst hair cut ever, would never get haircut from here. STAY AWAY! He took max 10 mins (I’m not exaggerating), ran the clipper all around without thinking at all. He left behind patches, looked like it was his first time cutting hair. Didn’t ask for anything complicated other than just a combover.
- BCBen ChihSep 8, 20251.0Worst haircut of my life. The lady did not follow my instructions at all. Do not go there. She did not follow instructions completely the first time. I gave a second chance on the 2nd visit. Even worst. I wish can give negative star rating.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips Millbrae offer?
Great Clips Millbrae provides affordable haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, styling like updos, and perms at select salons.
Can I schedule an appointment at Great Clips Millbrae?
No appointment is necessary as Great Clips operates on a walk-in basis. However, you can use Online Check-In to save your spot on the waitlist and reduce wait time.
How does Online Check-In work at Great Clips Millbrae?
Online Check-In lets you add your name to the waitlist, view estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes, helping you save time at the salon.
What are the operating hours of Great Clips Millbrae?
Great Clips Millbrae is open daily from 9:00 AM to 7:00 PM, including weekends. The salon is closed on Thanksgiving Day and Christmas Day.
What payment methods are accepted at Great Clips Millbrae?
Great Clips Millbrae accepts major credit cards including Mastercard and Visa. Debit card payments are also accepted; cash is not required.
Does Great Clips Millbrae have wheelchair accessible entrances?
Yes, Great Clips Millbrae has a wheelchair accessible entrance for customers requiring accessibility.
Are there any nearby places to visit around Great Clips Millbrae?
Yes, nearby places include Binka Bites Bakery Cafe for Asian bakery foods, The Little Gym of Millbrae for children's gymnastics, and Water Lounge Spa for relaxation and massage services.
How can customers use nearby transit or services when visiting Great Clips Millbrae?
Customers can visit nearby places like Millbrae California Millbrae community center before or after their haircut or pick up a treat at Eggettes bubble tea shop, making their visit more convenient and enjoyable.
Are there nearby fitness or wellness centers near Great Clips Millbrae?
Yes, 24 Hour Fitness - Millbrae offers a gym and sports club, and Water Lounge Spa provides wellness and spa services close to Great Clips Millbrae for customers interested in fitness or relaxation.
Does Great Clips Millbrae offer hair coloring or specialty haircuts like fades and tapers?
Great Clips Millbrae does not offer hair coloring services, but their stylists are trained in specialty haircuts such as fades, tapers, and classic styles tailored to your preference.