SEPHORA

4.2
556 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

SEPHORA
189 THE GROVE DR, LOS ANGELES, CA
90036, United States

Hours

Reviews

4.2
556 reviews
5 stars
336
4 stars
123
3 stars
37
2 stars
17
1 star
43
  • SG
    Stephanie Gonzalez
    Dec 26, 2025
    1.0
    The store doesn't answer calls, why do they have a phone number? When I call don't want to leave a voicemail
  • JJ
    just_a
    Dec 17, 2025
    1.0
    My experience was ruined by an odd individual working there. He followed me and my friend around with a basket even after we told him we didn't need it and made uS very ,uncomfortable. 0/10 don't recommend
  • MM
    me
    Dec 14, 2025
    1.0
    so crowded and line to pay is over 20 people and only 3 cashiers which is ridiculous. so so so many other staff members just waking around coming up to you which might be okay if they knew anything about the products or brands but they don't i don't think they get enough training bc it's like this every time. it really comes off as if their only purpose is to catch people stealing which honestly is only tempting because the line to check out would mean waiting for 20 minutes. TAKE MY ADVICE AND BUY ONLINE. not to mention the music is always 10x louder than it should be and it is beyond distracting and irritating hard to hear the staff or even person next to me is saying and i have to shout for them to hear me as well which is not the experience a retailer of this price point should offer. extremely subpar for brand of this size. between that and paying extreme prices for parking sephora execs do yourself a favor and leave this atrocious mall
  • MA
    Mahfuz Alam
    Dec 7, 2025
    5.0
    Friendly
  • KL
    Kenia lacayo-mendoza
    Nov 15, 2025
    5.0
    During their recent end of year VIB sale I was so overwhelmed by the crowds and infinite products that I was struggling to make choices. But then beautiful Patty* stepped up to help me build up my shopping basket with top tier product knowledge and overall customized understanding for what I needed. She accepted my 2016 product preferences without judgement while educating me on how my regiment could benefit from some updates. She offered brand options and comparisons based on in depth color theory and ingredient compatibility. I have two major takeaways from this Sephora experience: the products compliment each other so flawlessly on my face with minimal expertise, I haven't loved my makeup this much in literally decades💄… and my other take away was the customer service; turns out Patty was the manager! She was in high demand that night as the isles were flooded with shoppers, her whole team kept checking in on her to see if she needed to delegate me to another sales persons but she both assisted the staff requested while building my much needed take home makeover with a huge smile on her face. The Grove sephora squad is lucky to have her 👩🏾‍🎨

Frequently Asked Questions About SEPHORA

What are the store hours for Sephora at The Grove in Los Angeles?

Sephora is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM.

Does Sephora at The Grove offer in-store pickup or delivery services?

Yes, Sephora at The Grove provides in-store pickup and same-day delivery services for customers.