Visit us at M·A·C Glendale Galleria, Glendale to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (818) 291-1880 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.
I have decided to close my Gold status and MAC account due to consistently poor service from Aldrich C at the Glendale Galleria Mall. I have made this location my go-to place for cosmetics, both in-store and online. However, every time I interact with Aldrich, she greets me with an unfriendly attitude. I've noticed that when a white woman approaches her, her demeanor changes, and she becomes pleasant. In contrast, she consistently presents a bitter face towards me, which I suspect is because I am a transgender Latina woman.
Today, I went to redeem my points and formally requested to close my account. I urge you to provide better training for Aldrich to ensure she embodies inclusivity and compassion toward all customers. I will be taking my business elsewhere.
Upon entering, I greeted Aldrich with a "Hi," but she responded with a negative expression. I kindly ask that you address this behavior, especially considering that I am a frequent customer. Thank you.
KK
kaja krupkova
Sep 9, 2025
1.0
Ive been to MAC three times, and honestly, I was disappointed every single time. The service was just terrible. The sales assistants were consistently arrogant and unhelpful. I really tried to give the store a fair chance, but after three visits and three bad experiences, Ive decided I won’t be coming back.
OG
Olivia Garcia
Aug 1, 2025
5.0
I love this store. Got everything I need in one place.
LN
lili nikpey
Jun 22, 2025
1.0
Visited the MAC store in Glendale mall and was disappointed by the staff's personal hygiene. Despite their polished appearance, one staff member had noticeably bad breath, which made it difficult for me to tolerate their assistance which happened to me as second time. To improve customer satisfaction, I suggest staff consider using masks or strong peppermint spray. Thank you
JS
Jenny Salinas
Feb 28, 2019
5.0
Good job guys always looking out for us girls make up needs. I went to get a pencil and left the store with foundation, mascara, eye liner and my shade for eyebrows
What pickup and delivery services does MAC Cosmetics Glendale Galleria offer?
MAC Cosmetics Glendale Galleria offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Where is MAC Cosmetics Glendale Galleria located?
The store is located at 2117 Glendale Galleria, Space # DU09, Glendale, CA 91210, USA.
What are the operating hours for MAC Cosmetics Glendale Galleria?
The store is open Monday to Wednesday from 11:00 AM to 8:00 PM, Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I contact MAC Cosmetics Glendale Galleria for inquiries or orders?
You can call the store at (818) 291-1880 for any inquiries or to place orders.
Does MAC Cosmetics Glendale Galleria accept mobile payments and debit cards?
Yes, the store accepts debit cards and mobile NFC payments; cash is not required.
Is MAC Cosmetics Glendale Galleria wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Can I shop online and pick up my order at MAC Cosmetics Glendale Galleria?
Yes, you can buy online and select in-store pickup or same-day delivery at checkout.
What are some nearby stores where I can shop before or after visiting MAC Cosmetics Glendale Galleria?
Nearby stores include Lush Handmade Cosmetics for beauty supplies, Carter's and OshKosh B'Gosh for children's clothing, and ECCO Shoes for footwear.
Are there nearby dining options close to MAC Cosmetics Glendale Galleria?
Yes, nearby dining options include Urban Cafe, Massis International Grill, and L.A. Italian Kitchen for Middle Eastern and Italian cuisine.
What nearby beauty and skincare services are available near MAC Cosmetics Glendale Galleria?
Nearby you can find Skin Laundry for skincare treatments, Aveda Store and Aveda Experience Center for cosmetic products, and Ganga Beauty salon.