BYREDO Los Angeles Americana

Reviews

• AS

  Ashlyn Salao

  Apr 9, 2026
  5.0
  Justin was amaaaaazing while helping us find scents that we’d like and matched what we were looking for. We’re so grateful for his recommendations and storytelling and that we got to take some samples with us to try them out before buying a full sized bottle. So glad that there was a storefront to visit and that Justin made the whole experience feel so personable, genuine, and helpful.
• TB

  Tyzo Bloom

  Mar 5, 2026
  5.0
  Customer service was amazing Kevin helped me out today and not only let me test but wrote down all the names on the sample cards so I don’t forget :)
• QM

  Quinn McCorvey

  Nov 25, 2025
  5.0
  I recently bought a discovery set online that came with a coupon toward my next purchase, so I wanted to stop by the store to smell a few other fragrances. Jacob was incredibly kind and helpful. I’m so glad I went in person. I ended up placing an order online afterward and even figured out what my next fragrance will be. The other day, I went with a friend who was shopping for a new scent. After we had a terrible experience with a sales rep at Nordstrom, I told her we should head next door to Byredo instead. Their fragrances are amazing, and the people are genuinely kind. Jacob, Justin, and Jessie (I think) were all so helpful and welcoming. My friend left with a new perfume, and we both got some samples to try!
• GL

  Grace Lawton

  Nov 19, 2025
  5.0
  Amazing customer service from Justin. He was very friendly from when we walked in until we left. He showed interest in helping me find the right scent I wanted for my birthday! He was knowledgeable about the new scents and made me feel extremely happy and confident with the scent I found while providing a sample of one I had potential interest in for the future. Would highly recommend going to this location and asking for Justin.
• CZ

  chloe zhong

  Jul 28, 2025
  1.0
  I visited Byredo americano, on Saturday afternoon with my Friday and was disappointed by the service from one of the female staff members. From the moment we entered, she displayed a very unfriendly attitude, with no smile or warmth, which made the experience unpleasant. However, due to the poor attitude of the female staff, I decided not to make a purchase, despite initially intending to. I hope the store can address this lack of professionalism to improve the customer experience.

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