SEPHORA

Reviews

• DL

  Debby Lambert

  Dec 29, 2025
  5.0
  Yesterday (12.28.25), after having a very negative experience at a closer location to me the day before, decide to go to one at this location in Foothill Ranch! THIS STAFF REEDEMED Sephora's Customer Service. The staff at this location should be Trainers for other locations! From the moment I walked through their doors I was greeted and asked if they could help me find something! I did not get that at the Laguna Niguel's location not only that!, but was given options to what I was looking for by The CSR (Shay; i hope i spelled her name right! If not I apologize...she was awesome) who greeted me...I went with her suggestions and walked out of there happy to have spent more than intended! I will drive out of my area of Laguna Woods/Aliso Viejo, to Customer Service Representatives who know how to acknowledge and assist their Customers! Seriously, this location should be the example for Training!Thank Shay first her excellent Customer Service 5 stars for sure! Happy New Year!!❣️
• AJ

  Andrea Jauregui

  Nov 30, 2025
  5.0
  All the workers at Sephora in Foothill are really sweet! Natalia took her time with me and even gave me lots of samples, because I was indecisive on a cleanser. I’ll for sure come back and hope I can get her again!
• LL

  lammoossa

  Nov 1, 2025
  5.0
  Went it with my daughter to the foothill ranch store to stock ip product during the sale. Tony was so friendly and helpful, recommending product that would work for me and told me to swap some of the items I originally had in my cart for other product that was better. Krista was super nice and jumped in to let us know about purchase gifts and second Tony’s recommendations. They both spent a good amount of time with me and daughter and continue to give us tips on how to maximize our product and usage. This is our favorite Sephora location.
• PB

  Patricia Baron

  Oct 29, 2024
  5.0
  Everyone here is so pleasant, kind and knowledgeable. It is a pleasure to shop.
• AK

  Adrianne Kaya

  Nov 6, 2023
  5.0
  I've been waiting for a Sephora in the area, and this one is just perfect. It's huge and has all the major brands I want to see in Sephora. If I may share one advice for the store... You guys might wanna look into installing different lighting in the store, because the current lighting makes all the beautiful sparklies and glitter look drab and boring. I have a really nice Fenty highlighter that I KNOW looks amazing on me, but when I swatched it at the store it looked so boring and meh. And that goes for every sparkly/glittery things in the store. I know amazing lighting can sometimes trick people into buying things because it looked amazing on them in the fancy department store lighting, but I didn't know a mediocre lighting can make a good product look bad. And I just say this out of pure love for Sephora because I want you guys to sell a lot of products and stay in this location for a long long time. Also, it'd be really disappointing if I don't buy something because it looked bad when I swatched it at this store. Just... something to think about.

Frequently Asked Questions About SEPHORA